Job Title: Franchise Business Coach and Trainer – QSR
The Franchise Business Coach/Trainer drives regional sales and profitability for a national Quick-Service Restaurant (QSR) brand. This field-based role ensures franchise owners maximize financial returns while strictly maintaining fast, accurate, and consistent operational standards. Core Responsibilities
- Drive QSR Profitability: Analyze restaurant performance metrics with franchisees to optimize profits by reviewing various initiatives to drive sales and profits.
- Protect Brand Standards: Conduct strict, routine evaluations focusing on speed-of-service, food safety, cleanliness, and product quality.
- Launch National Initiatives: Lead the market-level rollout of national marketing campaigns, digital ordering tech, and limited-time promotions. Become the brand champion to understand data and help Franchisees understand the reasoning.
- Coach Speed & Efficiency & Upsells: Train franchise management on high-volume QSR deployment, kitchen line staging, and peak-hour bottlenecks.
- Influence Without Authority: Build strong partnerships with multi-unit franchisees to gain buy-in for corporate compliance and operational upgrades.
- Franchisee Relations: Build strong relationship with Franchisees and help implement key initiatives in the restaurant set.
Qualifications & Requirements
- Experience: 3+ years in multi-unit QSR management, corporate training, or franchise field operations.
- QSR Metrics Mastery: Deep knowledge of restaurants operations including but not limited to food safety, product quality, restaurant cleanliness, environment, guest experience, scheduling, food ordering, financials.
- Tech: Understand restaurant POS systems
- Financial Literacy: Ability to diagnose financial leakage in high-volume, low-margin food service operations.
- Mobility: Willingness to travel within the assigned geographic territory to conduct hands-on store visits. This is a field position so majority of the time is spent visiting restaurants.
Pay: $55,799.93 - $85,000.00 per year
Work Location: On the road
