Position Overview
Courtyard by Marriott is looking for a friendly, professional, and detail-oriented Part-Time Front Desk Associate to join our team. As the face of our hotel, you will deliver exceptional guest service and create a welcoming, comfortable experience for every guest.
Courtyard is designed for business and leisure travelers alike, and our team plays a key role in ensuring every stay is productive, relaxed, and enjoyable.
Key Responsibilities
- Warmly greet guests and provide a positive first impression of the hotel
- Perform accurate and efficient check-in and check-out procedures
- Manage reservations, room assignments, and billing transactions
- Answer guest questions and provide information about hotel amenities and local attractions
- Handle guest requests and resolve concerns in a timely, professional manner
- Answer and direct phone calls using proper etiquette
- Coordinate with housekeeping and maintenance to ensure guest satisfaction
- Maintain a clean, organized, and professional front desk and lobby area
- Promote Marriott services, including the Marriott Bonvoy® loyalty program
Qualifications
- Previous hotel or customer service experience preferred, but not required
- Strong communication and problem-solving skills
- Comfortable using computers and hotel reservation systems
- Ability to multitask in a fast-paced environment
- Friendly, dependable, and team-oriented attitude
- Attention to detail and professionalism required
- Flexible availability, including evenings, weekends, and holidays
Schedule
- Part-time (approximately 1–3 shifts per week)
Benefits
- Competitive hourly pay
- Marriott Explore Rate hotel discounts
- Flexible scheduling
- Positive and team-focused work environment
About Courtyard by Marriott
Courtyard by Marriott offers a refreshing environment designed to help guests stay connected, productive, and comfortable. We pride ourselves on delivering exceptional service and a reliable guest experience.
To Apply:
Apply online or in person at:
Courtyard by Marriott-Maumee 415 W Dussel Drive, Maumee, OH 43537
Pay: $14.50 per hour
Work Location: In person
