Job Overview
We are seeking a dynamic and energetic Customer Service/Operations Representative to join our team! In this vital role, you will be a frontline ambassador for our company, delivering exceptional client support and ensuring smooth operational workflows. Your enthusiasm, communication skills, and technical proficiency will drive customer satisfaction and operational excellence. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a real difference for our members and guests.
Responsibilities
- Provide outstanding customer support as you greet members and guests when they visit our club. You will also address inquiries promptly and professionally over the phone or email
- Manage client communications with clarity, courtesy, and effective problem-solving techniques
- Becomes an expert in our software system
- Support operational processes such as purchasing, inventory management, receiving and product displays
- May require light maintenance and janitorial duties
- Passion for pickleball and/or golf is a plus!
Experience
- Face to face customer interaction experience is a plus but not required. Training provided for the right candidate
- Multilingual abilities are highly valued to serve diverse client needs effectively
- Strong organizational skills with attention to detail in data entry and record keeping
- Proficiency in Google and basic computer skills
- Demonstrated ability to handle multiple tasks efficiently while maintaining professionalism under pressure
Join a passionate team of pickleball and golf enthusiasts in a fast paced environment, dedicated to delivering top tier customer service. Your enthusiasm and energy will help us grow together while providing meaningful support to our valued members and guests!
Pay: $25.00 per hour
Work Location: In person
