Job Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team. This role is essential for ensuring the smooth operation of our hotel during the night shift, providing exceptional customer service to our guests while managing front desk responsibilities. The ideal candidate will have a strong background in hospitality management and a passion for guest relations, ensuring that every guest has a memorable experience.
ESSENTIAL JOB FUNCTIONS
- Keeps accurate accounts of cash, checks and credit transactions
- Handles confidential information, including guest records, with a high degree of integrity
- Makes daily deposits (as applicable)
- Verifies room charges and rates; verifies register has appropriate starting cash
- Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report
- Submits reports to corporate office as appropriate
- Monitors room availability
- Blocks rooms and handles guest requests
- Performs and documents security walks on a regular basis
- Has a thorough knowledge of emergency procedures and implementation of procedures
- Prepares continental breakfast on time; replenishes breakfast items as needed
- Performs duties of a Guest Service Agent, including laundry functions as directed
- May be required to make management decisions in manager’s absence
- All other duties as assigned
EDUCATION/EXPERIENCE
Less than a high school diploma; or 1-3 months related experience and/or training; or equivalent combination of education and experience
MATH ABILITY
Ability to add, subtract, multiple, and divide in all units of measure
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in writing, orally, or diagram dorm. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk, climb or balance stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Job Types: Full-time, Part-time
Pay: $17.50 - $19.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Ability to Commute:
- Nashville, TN 37203 (Required)
Work Location: In person
