Join the team behind one of New York City's leading Japanese gel nail salons.
At Mellow Bar, our front desk team is at the heart of the client experience. From welcoming guests to coordinating appointments and supporting daily operations, you'll play an important role in helping our salon run smoothly.
Whether you're experienced in hospitality or looking to grow your career in customer service and business operations, we provide the training, support, and opportunities to help you succeed.
You'll work with a team that cares about quality, you'll learn valuable business skills, and you'll have room to grow.
What You'll Do
Coordinating appointments to maximize technician productivity
Helping clients choose the right services
Solving scheduling challenges
Managing memberships and client accounts
Supporting salon operations
Communicating with technicians and leadership
Improving workflows and customer experience
Learning how a growing business operates behind the scenes
Who We're Looking For Someone:
Loves staying organized
Notices small details others miss
Learns new systems quickly
Enjoys solving problems
Can remain calm during busy periods
Communicates professionally and confidently
Wants to continuously improve
Experience in salons is helpful, but a growth mindset is much more important.
And:
1+ year of customer service experience preferred
Availability on Friday, Saturday, and Sunday required (4th day is flexible)
Reliable, organized, and team-oriented
Strong communication and interpersonal skills
Comfortable handling transactions and using POS systems
Must be available at least one weekend day per week
Ability to lift up to 20 lbs if needed
Interest in the beauty/wellness industry and client care
Growth Opportunities
Many companies hire receptionists.
We develop business professionals.
As you grow, you'll have opportunities to learn:
Operations management
Client experience
Scheduling strategy
Team coordination
Membership management
Customer service leadership
Marketing projects
Training and onboarding
Assistant management
If you enjoy learning and taking initiative, there is significant room for growth.
Benefits
Health insurance eligibility
Paid training
Employee discounts
Career growth opportunities
Supportive team environment
We believe great businesses are built by people who care about details and are always looking for better ways to serve clients.
Email your resume to [email protected]
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Health insurance
- Professional development assistance
Work Location: In person