JOB DESCRIPTION
Position Department Reports to
Retail Associate Gateway Mission Store Store Manager
Employment Status/Schedule FLSA Status Salary Level
Full time; Part Time; 1st & 2nd shift Non -Exempt 7
Location JD Number Last Update
Gateway Center 15-04 1-26-24
Purpose/Mission/Vision
Gateway Mission is a 501 (c) (3) non-profit ecclesiastical ministry operating under the
direction of a volunteer Board of Directors elected from a broad cross-section of Christians in
the community. Our mission is to declare and demonstrate the love of Jesus by providing
housing and programs for the homeless and less fortunate. Our vision is to equip each
person we serve to follow Jesus and live as a productive citizen. Gateway Mission considers
every position one of ministry and a vital and valued part of our team. Therefore, it is essential
that all employees of Gateway Mission have a personal relationship with Jesus Christ and
subscribe to our Mission, Vision, Core Values, Statement of Faith, and Qualifications for
Employment upon hire and continuously while employed. Employees are encouraged and
expected to share the Gospel as opportunities arise.
Position Summary
The Retail Associate supports the retail operations by working in various departments as
assigned.
Essential Duties & Responsibilities
- Greet customers entering and exiting the store in a friendly and pleasant manner.
- Understand and operate the following functions on the cash register: product
purchases; exchanges; and returns.
- Answer phone calls in a professional manner, directing sales and customer inquiries
to the appropriate individual.
- Understand and complete Hold/Sold tags for proper pick up of merchandise that will
be picked up later including scheduling deliveries, when available.
- Maintain a clean and presentable store environment including bathrooms, floors,
break room, dressing rooms, and customer counter.
- Assist customers with jewelry purchases; price and display as needed.
- Assist in creating, implementing, and maintaining store displays, in-store promotions,
and new initiatives.
- Direct donors to proper area for donations.
