Description:
Join our team as a Seasonal Retail Associate and help create a welcoming, memorable shopping experience for our resort guests. In this guest-facing role, you’ll assist customers with purchases, maintain an organized and visually appealing retail space, and support daily gift shop operations. This is a great opportunity for individuals who enjoy customer service, retail sales, and working in a fast-paced hospitality environment.
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Employment Type: Seasonal
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Shift: Flexible (Days, Evenings, Weekends, Holidays)
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Department: Retail / Gift Shop
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Provide friendly, attentive customer service to resort guests and assist with merchandise selection
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Operate a computerized POS system to process cash, credit, and other transactions accurately
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Open and close registers, including verifying cash banks, balancing drawers, and completing end-of-shift procedures
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Maintain retail displays, including merchandising shop floors and window displays
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Receive, inspect, tag, and restock merchandise
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Monitor inventory levels, assist with monthly inventory counts, and communicate reorder needs
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Keep the store clean, organized, and well-stocked (dusting, vacuuming, straightening displays)
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Gift wrap items and assist guests with purchases as needed
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Support overall retail operations and complete additional tasks as assigned by leadership
Requirements:
What We’re Looking For
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Must be 18 years of age or older
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Previous retail, cashier, or customer service experience preferred (not required)
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Strong communication and interpersonal skills
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Basic math skills and attention to detail for handling transactions
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Ability to work in a fast-paced, guest-focused environment
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Dependable, team-oriented, and willing to learn
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Ability to stand and walk for extended periods of time
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Frequent use of hands for operating a register, handling merchandise, and stocking shelves
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Ability to lift, carry, push, or pull up to 25 lbs occasionally
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Repetitive motions such as scanning items, folding, and hanging merchandise
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Retail shop setting within a busy resort environment
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Frequent interaction with guests and team members
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May require working weekends, holidays, and peak seasonal periods
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Exposure to moderate noise levels and high guest traffic
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Fast-paced environment with frequent multitasking
About Lake Lawn Resort
Located on Delavan Lake, Lake Lawn Resort is a premier hospitality destination known for exceptional service and a strong team culture. Whether you're starting your career or looking for a steady role, this is a great place to grow.
Disclaimer
This role includes a variety of responsibilities to support daily operations.
