Administrative Coordinator – Private Duty Home Care
Full-Time | Dedham, MA
We are a growing private duty home care company serving seniors and their families throughout the Greater Boston area. We are looking for a mature, dependable and highly organized Administrative Coordinator to become an important part of our office team.
This is not simply a clerical or data-entry position. We are looking for someone who takes ownership of their work, exercises good judgment, and can be trusted to work independently once they have learned our business and systems.
The right candidate may have previous experience in a professional office environment such as a law firm, medical office, financial services firm, insurance office, healthcare organization or other professional services business. Home care experience is helpful, but it is not required.
What You'll Do
The Administrative Coordinator will help keep the day-to-day operations of our office organized and running smoothly. Responsibilities will include:
- Providing administrative support to the management team
- Managing phone calls, emails, correspondence and routine office communications
- Preparing, organizing and maintaining documents, records and files
- Assisting with employee and caregiver paperwork and maintaining personnel records
- Helping ensure required documentation is complete, accurate and up to date
- Communicating professionally with caregivers, clients, families and referral partners
- Assisting with scheduling, meetings and follow-up items
- Tracking outstanding items and following through to completion without needing constant reminders
- Assisting with reports, spreadsheets and other administrative projects
- Working with confidential employee and client information with discretion
- Identifying administrative issues and helping solve them before they become problems
- Providing general support to the team as needs arise
We are looking for someone who is:
- Professional, mature and dependable
- Comfortable working independently and taking responsibility for getting things done
- Organized and able to manage multiple priorities
- Detail-oriented without losing sight of the bigger picture
- Someone who follows through and doesn't need to be reminded repeatedly about assignments
- Comfortable communicating with professionals, employees, seniors and family members
- Able to handle sensitive and confidential information appropriately
- Resourceful and willing to figure things out rather than waiting for step-by-step instructions
- Comfortable working in a small-business environment where everyone pitches in when necessary
- Proficient with Microsoft Office, including Outlook, Word and Excel, and comfortable learning new software
Preferred Experience
- 3+ years of administrative or office experience preferred
- Experience working in a law office, healthcare setting, medical practice, insurance company, financial services firm or other professional office environment is a plus
- Prior home care or healthcare experience is helpful but not required
We are much more interested in finding someone with the right judgment, work ethic, professionalism and attitude than someone who already knows the home care industry.
What Makes This Position Different
This is a good opportunity for someone who wants to be more than simply an administrative employee completing assigned tasks.
As you learn our company, we want you to become someone the team can rely upon and trust to handle responsibilities independently. There is an opportunity to take on additional responsibilities and become increasingly involved in the operations of the business.
We value people who see something that needs to be done, take initiative, and follow through.
Job Type: Full-time
Schedule: Monday–Friday
Location: Dedham, MA / In Office
Compensation: Competitive and commensurate with experience
If you are organized, professional, dependable and looking for a position where your judgment and initiative will be valued, we would like to hear from you.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- Health insurance
- Paid time off
Education:
Experience:
- Executive administrative support: 1 year (Preferred)
Work Location: In person
