Patient Services Representative – Saginaw Call Center
We are seeking a detail-oriented, highly organized, and compassionate team player to join our Saginaw Call Center team. This is a full-time opportunity for an individual who thrives in a fast-paced environment and is committed to providing exceptional service to patients.
Key Responsibilities
- Handle a high volume of incoming calls in a professional, courteous, and efficient manner
- Schedule and coordinate patient appointments accurately and effectively
- Provide prompt, friendly, and knowledgeable assistance to patients
- Complete a variety of clerical and administrative tasks to support daily office operations
- Maintain accurate patient information and demonstrate attention to detail in all aspects of the role
- Collaborate with team members to ensure a positive and seamless patient experience
Qualifications
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Exceptional organizational skills and attention to detail
- Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced environment
- Friendly, professional, and patient-focused demeanor
- Previous experience in ophthalmology or a medical office setting is a plus
What We Offer
- Competitive compensation
- Comprehensive benefits package
- Supportive, collaborative, and team-oriented work environment
- Opportunity to contribute to a patient-focused organization and make a meaningful difference in the lives of others
If you are organized, dependable, and passionate about helping others while working as part of a collaborative team, we would love to hear from you!
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
Work Location: In person
