POSITION PURPOSE: The Housekeeper position at Hallbrook Country Club (“the Club”) is responsible for making sure the Club is clean and kept to Club quality standards.
DUTIES AND RESPONSIBILITIES:
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Ensures adherence to company quality standards by inspecting rooms, including deep cleans
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Follows work assignments
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Report member complaints regarding housekeeping service or equipment to the Housekeeping Manager
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Ensures that all laundry is done throughout facility
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Reports any maintenance repairs, lights out, etc. to maintenance staff
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Takes control of lost and found items as appropriate
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Maintains clean, organized, and visually appealing areas in and around Club facilities
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Other duties as assigned by management
KNOWLEDGE, SKILLS, AND ABILITIES:
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Previous housekeeping experience preferred
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Previous hotel or private club experience preferred
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Ability to provide exceptional service
- Professional and can-do attitude
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Strong communication skills
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Able to read and interpret written information
- Able to adapt well to changes in processes and environment
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Predictable and reliable attendance is required
PHYSICAL & ENVIRONMENTAL DEMANDS:
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Ability to stand, stoop, kneel, crouch, or crawl; use arms, hands, and fingers to reach, feel, and pick-up
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Ability to walk, climb or balance
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Must regularly be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
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Able to work in environment that is exposed to mechanical parts, fumes, or airborne particles
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Able to work in environment that is occasionally exposed to wet or humid conditions; extreme cold and/or heat; and work in high, precarious places
