The Eye Center is seeking a friendly, dependable, and detail-oriented Medical Receptionist to join our team. This position is ideal for someone who enjoys working with people, excels at multitasking, and thrives in a fast-paced medical office. The Medical Receptionist serves as the first point of contact for our patients and plays a vital role in creating a welcoming and efficient office experience.
Responsibilities
- Greet patients and visitors in a professional, friendly, and courteous manner.
- Answer and direct incoming telephone calls.
- Schedule and confirm patient appointments.
- Verify patient insurance eligibility and obtain necessary demographic and insurance information.
- Complete patient check-in and check-out processes accurately and efficiently.
- Maintain and organize patient medical records while ensuring confidentiality.
- Post patient charges and payments accurately.
- Collect patient payments.
- Communicate effectively with providers, technicians, and other staff members to ensure efficient patient flow.
- Perform additional front office administrative duties as assigned.
Qualifications
- Outstanding customer service and patient care skills.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic computer proficiency.
- Previous experience in a similar role is preferred, but we are willing to train the right candidate.
Benefits
- Competitive pay
- Health insurance
- Dental insurance
- Flexible Spending Account (FSA)
- Life insurance
- Paid Time Off (PTO)
- 401(k)
- 401(k) matching
- Profit sharing
- Monday through Friday schedule
- Day shift
- No weekends
If you are passionate about providing exceptional customer service and enjoy working in a team-oriented healthcare environment, we encourage you to apply. We are committed to providing excellent patient care and are looking for someone who shares that commitment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
