Job Title: Part-Time Front Desk Agent
Location: Holiday Inn – Bloomington West, MN
Brand: IHG (InterContinental Hotels Group)
Schedule:
Join our team at Holiday Inn Bloomington West and be part of a brand known worldwide for true hospitality! We are seeking a friendly, dependable, and service-oriented Part-Time Front Desk Agent to deliver exceptional guest experiences.
If you enjoy working with people, thrive in a fast-paced environment, and take pride in creating memorable stays, we would love to hear from you.
Position Overview
As a Front Desk Agent, you are the first and last impression of our hotel. You will handle guest arrivals and departures, assist with reservations, and ensure every guest feels welcomed and valued throughout their stay.
Key Responsibilities
- Warmly greet and check in/check out guests
- Process payments and manage cash handling accurately
- Answer phone calls and assist with reservations
- Respond promptly and professionally to guest inquiries and concerns
- Coordinate with housekeeping and maintenance to ensure room readiness
- Maintain knowledge of IHG standards, promotions, and policies
- Complete shift reports and balance the cash drawer
- Keep front desk and lobby areas clean and organized
Qualifications
- Previous hotel or customer service experience preferred
- Experience with IHG systems (Opera preferred) is a plus
- Strong communication and problem-solving skills
- Comfortable with computers and multitasking
- Availability for evenings, weekends, and holidays
- Professional appearance and positive attitude
What We Offer
- Competitive hourly pay (based on experience)
- IHG Employee Hotel Discounts worldwide
- Supportive and team-oriented work environment
- Opportunity for growth within the IHG brand
If you’re passionate about hospitality and ready to grow your career, apply today!
Holiday Inn Bloomington West is an Equal Opportunity Employer.
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
