Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabin Shenandoah North in Basye, VA
Job Purpose:
The Lodgekeeper’s responsibilities include cleaning and folding linens and other textile articles. You should also be able to communicate with guests via phone and messages.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills.
Lodgekeeper Responsibilities:
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Sorting, washing, drying, and folding linens and other textile items.
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Removing stains from items using the appropriate procedures
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Keeping an updated inventory of laundry detergents.
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Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
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Tracking maintenance and repairs on laundering equipment.
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Ensuring that the facility remains clean at all times.
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Anticipating and responding to customers' queries, requests, and concerns.
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Perform some front desk tasks such as answering phones and messages and checking in guests.
Lodgekeeper Requirements:
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High school diploma or equivalent is advantageous.
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Prior experience in a similar role is preferable.
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Familiarity with cleaning detergents and laundering equipment.
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Ability to stand for long periods.
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Capacity to lift up to 20 pounds unaided.
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Basic arithmetic skills.
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Outstanding organizational and time management skills.
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Excellent analytical and problem-solving skills.
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Personable disposition with a knack for customer service.
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Available to work shifts and on weekends.
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Comfortable and confident working independently
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Intermediate computer skills preferred
Other:
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Being passionate about people and service.
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Strong communication skills are essential when interacting with guests and employees.
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Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
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Problem-solving, reasoning, motivating, and training abilities are often used.
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Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
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Team Driven and Values Based Culture
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Same-day pay available
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Employee Assistance Program
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Career Growth Opportunities/ Manager Training Program
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Reduced Room Rates throughout the portfolio
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Third Party Perks (Movie Tickets, Attractions, Other)
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401(k)
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Employee assistance program
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Employee discount
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Flexible schedule
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Flexible spending account
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Life insurance
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Parental leave
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Referral program
