Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and organized voice of our clinic, ensuring smooth daily operations and exceptional patient service. Your energetic approach will help create a welcoming environment for patients while efficiently managing administrative tasks. The ideal candidate will possess strong computer skills, experience with electronic health record (EHR) systems, and a passion for delivering outstanding healthcare support. This position offers an exciting opportunity to grow your career in medical office management and patient care. Prior medical experience is a plus. Skills preferred are similar to a medical assistant however it’s not necessary to have a certification. This applicant must be willing to work in a strong environment. We are a wellness clinic serving both men and women for hormone therapy, vitamin wellness, and sexual dysfunction. Presentation and appearance of professionalism is required for this job. Telephone etiquette is a primary focus. Candidate must adapt to having conversations regarding sexual dysfunction and various hormone dysfunctions with our clients. Preferred health and fitness and wellness is a plus.
Duties
- Greet patients warmly and manage front desk operations with enthusiasm and professionalism
- Schedule appointments using medical scheduling software such as Epic, Meditech, or Athenahealth
- Collect patient information, update medical records, and review documentation for accuracy and completeness
- Handle multi-line phone systems with excellent phone etiquette, directing calls efficiently
- Assist with collection processes to ensure timely payments
- Maintain organized medical records, files, and documentation review in compliance with HIPAA regulations
- Support clinical staff by managing intake forms, care plans, and other administrative support tasks
- Use EMR systems like eClinicalWorks or Dentrix to input data accurately and manage health information
Experience
- Proven experience as a Medical Receptionist or in a similar medical office role with clinic or dental experience preferred. Medical assistant preferred but not required.
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft, or Dentrix
- Knowledge of medical terminology
- Strong computer skills including proficiency in Microsoft Office Suite and typing (including 10 key typing)
- Experience with collections highly desirable
- Previous office management or clerical experience in a healthcare setting is advantageous
Join us in making a difference by providing exceptional administrative support that enhances patient experiences! We are committed to fostering a positive work environment where your skills are valued and your growth is supported. This is a paid position designed to empower you with the tools needed for success in the fast-paced world of healthcare administration.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Work Location: In person
