Front Counter & Print Production Associate
Job Type: Full-Time
Location: Hattiesburg, MS
About Us
We are a busy reprographic, blueprint and sign company dedicated to providing outstanding customer service and high-quality printing solutions. We are looking for a dependable, detail-oriented Front Counter & Print Production Associate to join our team in serving many architects, engineers, and contractors.
Position Summary
This position combines customer service, administrative support, and light print production. The ideal candidate enjoys working with people, is organized, comfortable using computers, and willing to assist with various print finishing tasks. This role serves as the first point of contact for customers while helping ensure print jobs are completed accurately and on time.
Responsibilities
Customer Service & Administrative Duties
- Greet customers and provide friendly, professional assistance
- Answer incoming phone calls and respond to customer inquiries
- Process customer orders and payments
- Prepare estimates and job tickets
- Schedule service appointments and coordinate customer requests
- Maintain customer records and filing systems
- Manage incoming and outgoing mail and deliveries
- Assist with basic data entry and general office tasks
Print Production & Finishing
- Operate digital copiers and printers
- Prepare print jobs according to customer specifications
- Perform light finishing work including:
- Binding
- Laminating
- Folding
- Cutting
- Collating
- Packaging completed orders
- Conduct quality checks on finished products
- Maintain a clean and organized production area
Qualifications
- Previous customer service, administrative, retail, or office experience preferred
- Strong communication and interpersonal skills
- Requires 3+ years of experience in Point of Sales
- Basic computer proficiency, including Microsoft Office and email (at least 3 years experience in using Microsoft Office required)
- QuickBooks experience is a plus
- Ability to multitask and stay organized in a fast-paced environment
- Strong attention to detail
- Ability to lift up to 30 pounds occasionally
- Print shop or copy center experience is a plus, but training will be provided
What We're Looking For
- Positive attitude and strong work ethic
- Dependable and punctual
- Team-oriented mindset
- Willingness to learn new skills
- Commitment to providing excellent customer service
Benefits
- Competitive pay based on experience
- Paid time off
- Health insurance (if applicable)
- Retirement plan (if applicable)
- Training and growth opportunities
If you enjoy working with customers and like hands-on work in a professional environment, we'd love to hear from you. Apply today and become part of our team!
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
