Job Overview
FantAutistic Skills Training is seeking a proactive, organized, and detail-oriented Operations Assistant & Scheduler to support our growing clinical and administrative team. This role is essential in ensuring efficient scheduling operations, maintaining communication between families and staff, and assisting leadership with day-to-day administrative functions. The ideal candidate is highly organized, communicates professionally, enjoys problem-solving, and thrives in a fast-paced environment where priorities may shift throughout the day.
This position provides the opportunity to grow within a collaborative organization while making a meaningful impact on the continuity of services provided to children and families.
Responsibilities
- Coordinate daily schedules for clients and staff while maintaining accuracy and minimizing scheduling conflicts.
- Communicate professionally with families and staff regarding schedule changes, confirmations, cancellations, and general updates.
- Proactively contact families and team members to help ensure continuity of care and uninterrupted services.
- Assist with onboarding and provide support for company platforms including Slack, Rethink, and other operational systems.
- Organize, prioritize, and track operational tasks using Monday.com to ensure deadlines and workflows are completed efficiently.
- Maintain and update operational documents, reports, trackers, and spreadsheets using Microsoft Excel, Word, and Google Workspace.
- Provide administrative support to company leadership, including the CEO and Director of Operations, by assisting with projects and daily operational tasks.
- Help maintain organized administrative processes that align with company expectations, quality assurance standards, and compliance requirements.
- Perform general clerical and administrative duties as needed to support overall office operations.
Qualifications
- Previous experience in scheduling, administrative support, office coordination, or a similar operations role preferred.
- Strong organizational skills with the ability to multitask and prioritize competing responsibilities.
- Excellent written and verbal communication skills with a professional and customer-service-oriented demeanor.
- Proficiency with Microsoft Office (Excel, Word, Outlook) and Google Workspace (Docs, Sheets, Drive).
- Experience with Monday.com, scheduling software, Slack, or similar project management platforms is preferred.
- Ability to quickly learn new software platforms and administrative systems.
- High attention to detail and ability to maintain accurate documentation.
- Ability to work independently while collaborating effectively with leadership and clinical staff.
- Experience handling confidential information with professionalism and discretion.
- Bilingual (English/Spanish) is a plus but not required.
Why Join FantAutistic Skills Training?
At FantAutistic Skills Training, you'll play an integral role in supporting the delivery of high-quality behavioral health services to children and families. We value initiative, collaboration, continuous learning, and professional growth. As our organization continues to expand, this role offers opportunities to develop new operational skills while working closely with leadership in a supportive, mission-driven environment.
Pay: $10.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote
