The Office Services Specialist interacts with patients, health care providers and other staff to enable patients to receive the care they need from this office and other health care providers. S/he works in support of Koinonia Primary Care’s mission to provide the highest quality of care in Jesus’ name.
Duties & responsibilities
- Answer phones, take phone messages and relay them to the appropriate person
- Schedule, cancel and remind patients about appointments
- Collect patient information and update it in the computer
- Receive faxes and ensure they are entered into the appropriate patient’s chart
- Assist patients with scheduling referral appointment and appropriate transportation
- Provide administrative support to health care providers as requested
- Ensure patient waiting room is neat and in good order
- Participate in weekly staff meetings
- Special project as assigned
- Other duties as assigned
The candidate should:
- Possess at least a high school diploma, some college preferred
- Know how to type and have experience using computers and the ability to learn new software packages, including clinical software
- Have the ability to provide high-quality customer service in a fast-paced office environment
- Be team oriented and flexible
- Demonstrate good judgment and independent decision making
- Have at least 1 year of customer service experience, medial receptionist experience strongly preferred.
The hours for this position are Monday through Friday 8:45-5:15.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
