Site: The General Hospital Corporation
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Job Summary
Under general supervision, supports patient meal service operations by preparing, assembling, delivering, and cleaning food service equipment and areas.
Ensures efficient tray line operations while maintaining high standards of food safety, sanitation, and customer service.
Essential Functions
Prepare, assemble, and deliver patient meal trays according to established procedures
Work assigned tray line/POD positions, including hot server, builder, and checker
Set up tray line workstations with utensils, containers, and supplies for meal service
Monitor food quality and temperatures; report issues to appropriate staff
Deliver food carts and trays to patient units; retrieve and transport after meal service
Deliver meals to various departments as needed (e.g., Emergency Department, Blood Bank)
Operate in dish room and truck room areas, including loading/unloading dish machines and organizing soiled trays and dishes
Clean, sanitize, and maintain food trucks, tray line areas, equipment, refrigerators, and workstations
Restock supplies and break down stations after meal service
Sweep, mop, and remove trash to maintain a clean and safe work environment
Follow all food safety, sanitation, and regulatory standards, including The Joint Commission guidelines
Maintain patient confidentiality and provide excellent customer service
Knowledge, Skills, and Abilities
Knowledge of food service operations, including line set-up and temperature requirements
Knowledge of food preparation techniques, presentation standards, and quality control
Ability to safely operate cleaning equipment and use sanitation supplies
Ability to follow routine verbal and written instructions with attention to detail
Ability to read, write, and communicate effectively
Ability to understand and adhere to safety and sanitation procedures
Ability to lift, move, and handle heavy items as needed
Basic knowledge of inventory control and ordering of supplies and equipment
Skill in preparing and cooking a variety of food items in a fast-paced environment
Additional Job Details (if applicable)
Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Food service experience 1-3 years required
4:15 PM-8:15PM; 2 days Off- 3 Weekends On
Minimum Starting Pay:
$17.71
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Lifting Occasionally (3-33%)
Carrying Occasionally (3-33%)
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Stooping Occasionally (3-33%)
Feeling Constantly (67-100%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Onsite
273 Charles Street
20
Regular
Evening (United States of America)
Pay Range
$17.71 - $24.28/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
