Manage the overall daily operations of Casino Cages, Main Cages, and Vaults through subordinate Supervisors on your assigned shift.
Ensure company funds and assets are safeguarded, and that accountability is properly maintained and balanced according to prescribed procedures. Oversee the management of vault funds, including amounts in excess of $4 million.
Ensure strict compliance with all Cage policies and procedures, as well as regulatory requirements (CNGC, IRS, and OHRC as applicable).
Schedule, hire, train, and performance manage department staff to ensure competency, build knowledge, and provide for succession planning. Evaluate and provide feedback to staff and management regarding customer service execution.
Assist in the identification, development, and implementation of process efficiencies.
Report any suspicious activity to appropriate management, Security, and/or Surveillance personnel. Work with Accounting/Security/Surveillance to investigate unusual or suspicious activity, including cashier variances.
Ensure equipment required for guest financial services (ATM, Check Cashing, Cash Advance, Ticket Redemption, etc.) is functioning as designed.
Manage relationships with other departments to meet business demands.
