Work Schedule Comments: Typically, Monday-Friday 8am-5pm / Weekends as Needed
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions:
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Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
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Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs
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Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure
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Apply any additional charges including and notify customer service of changes
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Track/Maintain yard report, MDR, CNI, and Divisional Pool
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Actively participate in driver recruiting and retention
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Request rail billing
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Processes ATP’s and Non-Productive pay. Review preliminary payroll
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Oversee drivers HOS and ELD updating
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Manage roadside repair
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Oversee and manage Rail/Port pins – reservations – LFD
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Operating with a sense of urgency while handling challenging environments
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Other duties as assigned
Knowledge/Skills Required:
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Minimum one year of trucking industry/dispatch experience
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Data entry skills; Good communication and organizational skills
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Intermodal experience preferred
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DOT Regulations; Hazardous Materials
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Computer literate
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Ability to multi-task
