End User Computing Specialist (Full-Time, Onsite)
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End User Computing Specialist (Full-Time, Onsite)
Job Type: Full-Time
Work Location: Onsite
We are seeking an experienced End User Computing Specialist to provide advanced technical support in a fast-paced professional environment. This role combines end-user support with junior-level network administration responsibilities. It involves troubleshooting hardware and software issues, managing end-user devices, and performing basic network maintenance to support seamless IT operations. This is an entry-to-mid-level position ideal for candidates with solid foundational IT skills who are looking to gain practical experience in end-user computing (EUC), infrastructure, and networking.
Qualifications and Requirements:
5+ years of hands-on experience in IT support, including end-user support or junior network administration roles.
Strong communication and customer service skills, with the ability to clearly explain technical concepts to non-technical users.
A proactive problem-solving mindset, attention to detail, and the ability to prioritize effectively in a fast-paced environment.
Bachelor's Degree in Information Technology or Computer Science.
The successful candidate should have at least two basic IT certifications to better align with the position, such as A+ and Network+.
Key Responsibilities:
Provide end-user support for Windows/macOS systems, hardware, and peripherals.
Manage users and devices using Active Directory/Entra ID, Intune, or equivalent tools.
Handle application deployment, patching, and desktop environment management.
Apply networking fundamentals (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).
Support basic switch, router, VPN, and firewall configurations.
Work with Windows Server and Microsoft 365 fundamentals.
Implement security best practices (endpoint protection, access controls).
Utilize ticketing systems, maintain thorough documentation, and prioritize issues efficiently.
Work Environment
- Full-time, onsite IT support role
- Fast-paced, deadline-driven environment
- Collaborative IT team supporting enterprise users
Why Apply?
- True End User Computing Specialist (not entry-level)
- Hands-on troubleshooting and escalation experience
- Exposure to IT projects and infrastructure improvements
- Opportunity to make a meaningful impact supporting end users
Apply today if you’re an experienced professional looking for a stable, hands-on role.
Note: Due to the high volume of resumes received, only those meeting the qualifications described above, will be considered.
Job Type: Full-time
Pay: $70,000.00 - $95,000.00 per year
Education:
Experience:
- IT support: 4 years (Required)
- IT Support Level 2: 3 years (Required)
- Public Accounting or Law firm: 2 years (Required)
Ability to Commute:
- Burbank, CA 91502 (Required)
Work Location: In person
