SUMMARY
The responsibilities of the Self Check Out Attendant includes supervising the self-checkouts, assisting customer in processing orders, including cashiering and loss prevention. The Self Check Out Attendant also responds to complaints with genuine concern.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Delivers superior guest service and ensure absolute customer satisfaction
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Learns and uses the GUEST program
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Greet Customers. Be sincere
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Use a smile. Project a friendly manner
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Engage the customer in casual conversation
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Show respect toward customers purchases
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Thank them
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Maintains customer satisfaction by providing solutions to concerns
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Assists and watches the Self Check Out registers
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Assists in performing product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
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Ensures proper handling of all forms of tender and coupons.
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Performs fixed activities as assigned by supervisor
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Directs customer traffic.
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Assists with any pricing issue.
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Assists with register maintenance, cleaning and replenishing supplies
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Follows all store and department policies and procedures.
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Follows safety policies and procedures
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Other duties as assigned by supervisor
KEY ATTRIBUTES
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Customer service skills
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Genuine
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Ability to multi-task
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Communication skills
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Honesty/Integrity
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Money handling skills
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Must be 21 years of age
SUPERVISORY RESPONSIBILITIES
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This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE
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High school diploma or general education degree (GED)
LANGUAGE SKILLS
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
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Ability to write routine reports and correspondence.
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Ability to speak effectively before groups of customers and associates.
MATHEMATICAL SKILLS
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Basic math concepts (addition, subtraction, division, multiplication).
CERTIFICATES, LICENSES, REGISTRATIONS
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There is no required certificates, licenses, or registrations
RECOMMENDED EQUIPMENT
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Slip resistant shoes with closed toe and heel
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Ladder
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Stepladder
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Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
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Stand
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Walk
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Use hands to finger, handle, or feel
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Reach with hands and arms
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Stoop
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Kneel
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Crouch
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Communicate with associates and customers
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Lift and/or move up to 15 pounds
Frequently (Between 1/3 to 2/3 of the time)
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Lift and/or move up to 25 pounds
Occasionally (Less than 1/3 of the time)
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Sit
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Climb
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Balance
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Overhead lifting
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Crawl
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Smell
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Lift and/or move up to 50 pounds
Vision
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Close
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Distance
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Peripheral
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Depth perception
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Ability to adjust focus
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Ability to distinguish colors
WORK ENVIRONMENT
Occasionally
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Risk of electrical shock
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Outdoor weather conditions from exterior doors
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Chemicals while cleaning
Noise Level
PAY RANGE (depends on industry experience)
Min. Wage up to $18/hour (IL Locations Only)
BENEFITS (eligibility based on full-time/part-time status)
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Medical, Dental, and Vision Insurance
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Flexible Spending Accounts (Medical and Dependent Care)
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Life Insurance
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Voluntary Benefits
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Paid Time Off
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Retirement Plans
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Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: County Market
Address: 825 West Washington Pittsfield, IL - 62363
Property Description: 026 County Market
Property Number: 026
