Sierra Sotheby's International Realty is a fast-paced, innovative real estate company specializing in selling spectacular properties throughout Southern California and Nevada, providing luxury service. We are currently seeking a part-time, enthusiastic, organized professional with fantastic communication and customer service skills to join our team. The ideal Agent Services Concierge candidate will perform a wide range of administrative tasks and provide support for our excellent team of agents and brokers with high-level verbal and written communication skills, the ability to think critically and problem solve, and has a people-centric mindset.
About You:
- You are hungry to learn, grow, and are motivated by the opportunity to be a part of a world-class team of professionals.
- You are a people person and are motivated to provide top-of-the-line customer service.
- You are a problem solver with a can-do personality who can adapt on the fly.
- You carry out duties with accuracy, speed, and multi-task like a pro.
- You communicate successfully with several personalities and genuinely enjoy helping others.
- You understand current technology and love learning new software systems.
- You are a master of the Microsoft Office Suite and Canva.
- You pride yourself on your high attention to detail.
- You exhibit professionalism in every facet of support and enjoy helping the team meet targets and accomplish goals.
- You are comfortable with autonomy and independence in the workplace AND enjoy being part of a team.
- Preferred 3+ years in customer service roles, real estate experience not required though a plus.
About the Job:
Our Agent Services Concierge works side-by-side with the local Sierra Sotheby’s International Realty leadership team to provide exceptional support for our roster of real estate agents. This person communicates with every department within the company, including marketing, and creative services. Job responsibilities will include the following:
- Providing group or 1-on-1 training to agents on company technologies and processes
- Assisting with new agent onboarding
- Cross-communicating with other departments to answer agent inquiries
- Executing basic marketing tasks such as creating and ordering templated listing materials, initiating canned ads, and logging campaign results
- Managing market referrals
- Assisting with administrative/office manager duties like stocking and ordering office supplies, sorting office mail, taking company calls during the designated phone shift, and greeting agents, clients, or staff who enter the office.
The most successful candidate is always on time, forward-thinking, and has the desire to use and refine their skills to support the team's success. If you thrive in an environment where you get to problem solve, take on new challenges, and serve the best real estate agents in our Ventura & Ojai offices, this is the job for you!
At Sierra Sotheby’s International Realty, we don’t define luxury as a price point. Instead, luxury represents high quality service, knowledge, and an experience that every client receives.
About Us:
Sierra Sotheby's International Realty is the local affiliate of a global brand whose name is synonymous with unparalleled experience and customer service. We represent homes of all price points across Nevad and California. Our team is tight-knit and our goals are off the charts. We laugh a lot, work hard, and invite everyone to come as they are. We believe in pushing the envelope and think each day is an opportunity to redefine the real estate industry.
Compensation & Benefits:
- Part-Time position, 20-25 hours per week. Schedule to be coordinated upon hire.
- This position will split time between the South Lake Tahoe & Zephyr Cove offices.
- Salary range dependent upon experience.
- We provide part-time employees with the opportunity to participate in the 401(k) plan after 1 year of employment.
- Part-Time employees are eligible for Sick Time in accordance with our Paid Time Off Policy.
Pay: $23.00 - $25.00 per hour
Benefits:
Work Location: In person
