Job Description
Crest Optometry is a highly rated private practice that values quality eye care and customer service in San Jose. Crest Optometry is seeking a full-time Optician and Patient Care Coordinator. The ideal candidate is punctual, comfortable with math, and enjoys interfacing with patients and co-workers in a helpful manner.
A successful candidate will have experience executing at a high personal standard of customer service in a fast-paced optometry office.
Primary Duties Include:
- Advise patients on selection of ideal frames and lens options
- Accurately process glasses and contact lens orders
- Accurately process patient payments
- Manage patient appointment calendars
- Manage patient profile and accounts
- Ensure patient communications before, during, and after appointments
- Adjust and dispense glasses
Additional Duties Include:
- Support accurate vision and medical billing
- Support inventory management
- Assist with front desk duties, such as inbound calls and patient flow, as needed
- Assist with executing lab orders of prescription glasses
Experience:
- Previous experience in optical industry required, 1+ years
- Previous experience in medical billing and/or patient care preferred
Expected Hours: Slightly Flexible
- Monday 9:30 am - 6:30 pm
- Tuesday 10:30 am - 7:30 pm
- Wednesday 10:30 am - 7:30 pm
- Thursday 8:30 am - 5:30 pm
- Friday 8:30 am - 5:30 pm
This full-time position starts with a probationary period with the potential to become a full-time position. Additionally, there is opportunity to grow towards managerial scope. Increased benefits as a full - time employee.
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Experience:
- Sales: 1 year (Preferred)
Work Location: In person
