Company Summary:
WisLab EMS collaborates closely with our customers to transform their designs into volume products. Our support extends throughout the entire product lifecycle, ensuring our customers meet their own customers’ expectations. In 2024, the company joined the Wistron Corporation for its expertise in manufacturing high-quality, complex products for the domestic market. As a global leader in AI, 5G, IoT, metaverse applications, electric vehicles, and Industry 4.0 automation, the company has invested millions to upgrade IT infrastructure, equipment, and automation at a new 126,000 sq. ft., ISO 8 particle controlled, Fremont, CA facility. We are committed to driving technological innovation and maintaining its leadership in the tech industry.
Position: Account Manager
Location: Fremont, CA
Responsibilities
- Be proactive and customer-oriented and manage strategic relationships with customers
- This role may also focus on project coordination and prospective account development
- Work closely with our Program Manager (PMs), who will provide support, allowing you to focus on relationship and building success with all stakeholders.
- Manage a portfolio of key client accounts, acting as the primary point of contact
- Build long-term relationships with stakeholders and decision-makers
- Identify opportunities to upsell and cross-sell products/services
- Develop and execute account plans to achieve revenue targets
- Collaborate with sales, marketing, and product teams to deliver client solutions
- Monitor client performance metrics and provide strategic recommendations
- Resolve client issues quickly to maintain satisfaction and trust
- Stay informed on industry trends and Bay Area market dynamics
- Other duties assigned by the supervisor.
Requirements:
- Bachelor’s Degree in Business, Marketing, or Engineering
- 2-3 years of experience in Account Management in the technical space
- 2-3 years of account management, sales, or client success experience
- Proven track record of meeting or exceeding revenue targets
- Strong communication, negotiation, and presentation skills
- Bilingual in English and Mandarin preferred but not required
We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Pay: $90,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
