Description:
JOB SUMMARY
Under the supervision of the professional nurse, performs a variety of clerical duties associated with patient care unit operations and also provides direct care duties within the scope of a CNA or EMT-B, as applicable.
ORGANIZATIONAL EXPECTATIONS
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Provides a positive and professional representation of the organization.
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Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
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Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
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Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
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Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
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Participates in ongoing quality improvement activities.
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Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
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Complies with organizational and regulatory policies for handling confidential patient information.
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Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
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Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and DNV standards and/or standards from other accrediting bodies.
ESSENTIAL FUNCTIONS
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Provide direct patient care under the scope of a CNA or EMT-B certification if applicable, as directed by nursing staff when needed.
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Use of computer for patient data entry.
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Communicates with members of the health care team, patients, and visitors using oral and written means and equipment such as the telephone and intercom.
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Maintains confidentiality of patient information.
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Labels, assembles, completes, and processes patients' charts as indicated.
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Keeps patient records accurately identified.
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Maintains an accurate clinical record, recording information per hospital policy.
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Checks charts and removes nonpermanent reports when permanent reports are obtained.
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Prepares special forms such as body-release permits. Obtains charts from Medical Records as needed.
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Assists with receiving, distributing, and sorting supplies brought to the unit. Prepares requisitions and reports for maintenance repairs.
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Responsible for obtaining lab and X-ray reports and notifying team nurse of results.
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Maintains an orderly and businesslike environment at the nursing station in order to assist members of the health care team in the performance of their jobs despite high-stress factors.
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Timely and accurate completion of all delegated patient care procedures and treatments.
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Answers call lights promptly.
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Collects specimens: urine, stool, sputum, etc., and documents collection in the medical record.
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Assists in maintaining order and cleanliness within the unit.
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Performs post-mortem care.
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Sets up nasal/mask oxygen appropriately and reapplies as assigned.
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Timely and safe transport of patients to and from the department via ambulation, wheelchair, and stretchers.
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Provides for patient's personal hygiene: gives bedpans, urinals, baths, backrubs, shampoos, and shaves, and assists with showers as applicable.
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Provides for activities of daily living: assists with meals and feeds patients; ambulates, turns, and positions patients; provides fresh water and nourishment between meals, as applicable.
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Administers enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths, and applies restraints.
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Performs I&O; checks vital signs and weight; specimen collection, and post-mortem care.
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Professionally communicates pertinent and timely information to care team members.
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Accepts all other duties and responsibilities as appropriate to skill level and as assigned.
Requirements:
JOB REQUIREMENTS
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High school diploma or equivalent preferred.
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Active CNA or EMT-B is required
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CPR - approved by the American Heart Association.
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One-year medical office or clerical experience preferred.
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Excellent typing and personal computer skills.
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Good oral and written communication.
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Excellent organization skills.
FUNCTIONAL DEMANDS
Working Conditions and Physical Environment
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Works in a patient care setting where there is potential exposure to blood, body fluids, infectious materials; and electrical, fire, chemical, physical contact and equipment hazards.
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Fast-paced setting with rapid patient turnover.
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High patient traffic.
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Close-quartered and shared work space.
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Sufficient mobility to negotiate physical plant.
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Strength and endurance sufficient enough to perform physically for long periods of time without sitting (four to eight hours). May include: walking; lifting 25 – 50lbs with or without assistance; bending; twisting; standing; sitting; reaching; stair-climbing and descending.
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Physical dexterity and psychomotor skills to respond adequately and appropriately to routine and emergency patient care needs in an ambulatory setting.
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Visual and auditory capabilities sufficient to read information and respond to patient care needs.
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Ability to work in a computerized environment that includes prolonged sitting and use of keyboard, mouse, and monitor.
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Cognitive ability to accurately observe, analyze, and interpret general and technical data both verbal and written to accurately communicate this information.
