Russian-Speaking Staffing Coordinator – Touch of Love Home Care Agency
Brooklyn, NY | Full-Time Position
Touch of Love Home Care Agency is seeking a Russian-speaking Staffing Coordinator to join our growing team in Brooklyn, NY. This position plays a key role in connecting our compassionate home health aides with patients who depend on high-quality, reliable care.
If you are fluent in both English and Russian, have strong organizational skills, and enjoy helping people, this is a great opportunity to build a meaningful career in the home care field.
Key Responsibilities
Staffing & Scheduling
- Develop and manage daily schedules for home health aides based on patient needs and service authorizations.
- Ensure full coverage for all patients while maintaining scheduling efficiency.
- Proactively identify and resolve scheduling conflicts or last-minute changes to ensure continuity of care.
Communication & Coordination
- Communicate clearly and professionally with patients, caregivers, and contracted facilities in both English and Russian.
- Provide updates and relay care plan information to home health aides.
- Serve as the main point of contact for staff inquiries, scheduling questions, and patient updates.
Incident Management
- Accurately document and report any incidents or performance issues.
- Collaborate with Compliance, Nursing, and HR departments to investigate and resolve issues.
- Maintain compliance with all DOH and agency reporting requirements.
Collaboration with Other Departments
- Work with Compliance and Recruitment to ensure all caregivers meet required certifications and documentation.
- Coordinate with Payroll/Billing and Authorizations to verify hours, payments, and billing accuracy.
- Support Nursing Department initiatives to improve service quality and caregiver performance.
Reporting & Analysis
- Run and review daily staffing reports to monitor efficiency and performance.
- Provide updates to management on scheduling trends, coverage issues, and areas for improvement.
- Suggest workflow enhancements to improve coordination and caregiver satisfaction.
Qualifications
- Must be fluent in both English and Russian (verbal and written).
- Minimum 2 years of staffing or scheduling experience, preferably in a home care agency.
- Proficient in Microsoft Office Suite and scheduling systems; HHA Exchange experience preferred.
- Excellent communication, organization, and multitasking abilities.
- Strong understanding of home care operations, DOH regulations, and compliance requirements.
- Professional, reliable, and able to thrive in a fast-paced, people-centered environment.
Why Join Touch of Love
At Touch of Love Home Care Agency, compassion drives everything we do — from how we care for our patients to how we support our employees. When you join our team, you become part of a caring, respectful, and mission-focused workplace that values your voice and contributions.
- Supportive bilingual (English/Russian) work environment
- Real opportunity for career growth and advancement
- Competitive compensation and long-term job stability
- Be part of a team that truly makes a difference in people’s lives
Ready to make an impact while helping others every day?
Apply today and join the Touch of Love Home Care family!
Language Skills: Must be fluent in Russian and English (both written and spoken).
Experience: Minimum 2 years of experience in staffing, scheduling, or coordination within a home care or healthcare agency.
Education: Associate’s or Bachelor’s degree in Healthcare Administration, Business, or a related field preferred.
Software Skills: Proficient in Microsoft Office Suite and HHA Exchange (or similar scheduling systems).
Regulatory Knowledge: Understanding of DOH regulations, EVV systems, and home care compliance requirements.
Soft Skills: Excellent communication, organization, and problem-solving skills.
Professionalism: Strong attention to detail, confidentiality, and the ability to handle multiple priorities in a fast-paced environment.
Job Type: Full-time
Pay: $24.91 - $30.00 per hour
Experience:
- scheduling, coordination in Home Care industry: 2 years (Required)
- Microsoft Office Suite and HHA Exchange: 2 years (Required)
- DOH regulations, EVV systems, and home care compliance: 2 years (Preferred)
Language:
- Russian (Required)
- English (Required)
- Spanish (Preferred)
Work Location: In person
