Overview
Join our dynamic team as a Construction Loan Specialist and play a vital role in managing the lifecycle of construction financing projects. In this energetic and detail-oriented position, you will oversee the processing, underwriting, and compliance of construction loans, ensuring smooth coordination between clients, lenders, and internal teams. Your expertise will help facilitate successful project funding while adhering to industry regulations and mortgage standards. This role offers an exciting opportunity to contribute to impactful development projects within a fast-paced financial services environment.
The Construction Loan Specialist supports the bank’s construction lending process and loans subject to completion of a build/remodel from loan application through project completion. This position obtains, organizes, underwrites, and reviews all required documentation throughout the loan process and post loan closing. This position communicates and works with borrowers and construction-related partners to help ensure loans are handled accurately, efficiently and in compliance with bank policy.
Essential Duties and Responsibilities
Construction Loan Application and Underwriting:
- Take construction loan applications and applications for loans subject to completion of a build/remodel
- Underwrite construction loan documents and documents for loans subject to completion of a build/remodel for completeness and accuracy, including but not limited to construction loan agreements and draw schedules.
· Communicate construction loan information to borrower and contractor as necessary to help ensure understanding of the process.
Construction Loan Administration:
- Maintain construction loan files from closing through completion.
· Review loan, draw request, inspection, lien waiver, invoice, budget, and related documentation before disbursement.
· Coordinate inspections, when applicable.
· Monitor project progress, loan balances, timelines, and documentation requirements.
· Maintain accurate records in the bank’s systems and follow bank policies and regulatory requirements.
Customer & Relationship Management
- Serve as the main contact for borrowers during the construction loan process.
· Communicate with borrowers, contractors, builders, inspectors, appraisers, title companies, surveyors, insurance representatives, municipal officials, vendors, and internal bank staff, when applicable.
· Provide updates on project status, funding timelines, and documentation needs.
· Respond to customer questions and resolve concerns professionally.
Relationship Expectations:
This role requires strong communication, professionalism, responsiveness, and the ability to build trust with customers, contractors, builders, and internal bank staff.
Qualifications
- Experience in banking, mortgage servicing, construction lending, loan operations, or a related field preferred.
· Knowledge of construction lending, draw schedules, inspections, lien waivers, title requirements, and loan documentation preferred.
· Strong organization, attention to detail, problem-solving, communication, and customer service skills.
· Ability to manage multiple projects and deadlines.
· Proficiency with Microsoft Office and banking software systems.
Competencies
- Customer service and relationship management
· Organization, time management, and attention to detail
· Communication and collaboration
· Critical thinking, judgment, and problem-solving
· Accountability, adaptability, confidentiality, and integrity
Meet the BSA/AML and OFAC requirements as outlined in the following:
- Bank Secrecy Act (BSA) Policy/Procedures
- Customer Identification Program (CIP)
- Foreign Asset Control Policy/Procedures (OFAC)
- Financial Privacy
Work Environment
This position is primarily office-based, with local travel as needed to construction sites, customers, builders, contractors, and other business partners. Scheduling flexibility will be required to meet customer, inspection, project, or business needs.
Additional Expectations
- Represent the bank professionally and support positive community and business relationships.
· Stay informed of construction lending regulations, procedures, and best practices.
· Support teamwork, customer service, and other duties as assigned.
Education:
High school diploma
Physical Requirements:
The physical requirements are those that must be met by an employee to successfully perform the essential functions of this job. In addition to the typical requirements of standing, walking/moving, sitting, bending, talking, hearing, and seeing, the employee must lift, stretch, and twist.
Hancock County Savings Bank promotes an equal employment opportunity workplace which includes reasonable accommodations of otherwise qualified disabled applicants and employees.
Join us to be part of a dedicated team that values precision, compliance, and exceptional service delivery in the evolving landscape of construction financing!
Pay: $25.00 - $28.21 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Education:
Experience:
- Lending: 1 year (Preferred)
- Construction Loan: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Willingness to travel:
Work Location: In person
