Seeking in office professional 8:30am to 5pm Monday to Friday
Friendly, and organized Receptionist to be the first point of contact for our clients, carriers, and team members. This role is important to the daily flow of the agency and requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced insurance office.
The Receptionist will support the agency by answering incoming calls, greeting clients, assisting with basic service requests, processing payments, distributing service emails, and helping the commercial team with administrative and renewal tasks.
Key Responsibilities
· Serve as the first point of contact on the phones for incoming calls.
· Greet clients who come into the office and provide a welcoming, professional experience.
· Take client payments and process them accurately according to agency procedures.
· Set up intent-to-cancel notices in the agency management system.
· Process basic certificate requests, including condo certificate requests.
· Payments for incoming callers who would like to pay their insurance. PL
· Send Dealer JOT Form via email for car changes personal lines and commercial
· distribute incoming JotForm submissions through Quinton Hub.
· service email distribution to the appropriate team members.
· Assist the commercial team with renewal tasks.
· Support account managers with administrative follow-up as directed.
Qualifications
· Strong phone and communication skills.
· Professional, friendly, and client-focused attitude.
· Strong attention to detail and accuracy.
· Ability to multitask and prioritize work throughout the day.
· Comfortable learning insurance systems, forms, and agency workflows.
· Basic computer skills, including email, Microsoft Office, and data entry.
Licensing Requirement
After the successful completion of the 90-day probationary period, Quinton Insurance would like the Receptionist to obtain an insurance license. The cost of licensing will be paid for by Quinton Insurance.
What We Offer
- Comprehensive training and mentorship
- Opportunity for career growth and professional development
- Support in obtaining insurance licenses
- Competitive compensation and benefits package
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Ability to Commute:
- Rochester, NY 14618 (Required)
Ability to Relocate:
- Rochester, NY 14618: Relocate before starting work (Required)
Work Location: In person
