Now Hiring: Medical Receptionist / Patient Coordinator/ Medical Assistance
UBLISS Medical Aesthetics is seeking a friendly, motivated, and professional Medical Receptionist / Patient Coordinator/ Medical Assistance to join our growing team.
This is an excellent opportunity for someone who enjoys working with people, is highly organized, and is eager to build a career in the medical aesthetics industry. You will work closely with our providers and team while helping create an exceptional patient experience from start to finish.
Responsibilities
- Welcome and assist patients in a warm, friendly, and professional manner.
- Answer phone calls, text messages, emails, and online inquiries promptly.
- Schedule, confirm, and coordinate patient appointments.
- Check patients in and out while maintaining accurate patient records.
- Verify patient information, obtain consent forms, and prepare charts before appointments.
- Maintain a clean, organized, and professional reception area, treatment rooms, and office environment.
- Assist providers during consultations and aesthetic procedures as needed.
- Prepare treatment rooms, instruments, and supplies before and after procedures.
- Sterilize and organize equipment according to office protocols.
- Assist with inventory management, restocking supplies, and receiving deliveries.
- Follow up with prospective and existing patients regarding consultations, treatment plans, appointments, and post-treatment care.
- Educate patients about treatments, services, financing options, memberships, and post-care instructions.
- Process payments, issue receipts, and assist with financing applications when applicable.
- Perform administrative duties including filing, scanning, data entry, and maintaining electronic medical records.
- Manage patient records using Microsoft Office, Google Workspace, and practice management software.
- Coordinate with vendors, representatives, and delivery services as needed.
- Assist with social media management, including creating content, taking photos and videos, filming treatments, editing short-form videos, posting on social media platforms, responding to messages and comments, and helping grow the practice's online presence.
- Maintain patient confidentiality and comply with HIPAA and office policies at all times.
- Work collaboratively with the team to ensure exceptional patient care and a positive patient experience.
- Perform other administrative and clinical support duties as assigned.
Qualifications
- Fluent in English and Korean (required).
- Chinese language proficiency is highly preferred.
- 1-2 years of customer service experience and front desk, preferably in a medical setting.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Professional appearance with a positive, patient-focused attitude.
- Ability to work efficiently in a fast-paced environment.
- Medical spa, dermatology, plastic surgery, healthcare, or customer service experience is preferred but not required.
- Proficient in Microsoft Office and Google Workspace.
- Willingness to learn and grow within the medical aesthetics field.
What We Offer
- A supportive, collaborative, and positive work environment.
- Hands-on experience with advanced aesthetic treatments, procedures, and cutting-edge technologies with Ultherapy prime, XERF, DENSITY, Sylfirm X, advanced Korean skin boosters, Laser, biostimulator, and regenrative aesthetics.
- Employee discounts (50% ) on aesthetic treatments and skincare products.
- Opportunities for professional growth, career development, and ongoing education.
- The opportunity to work alongside experienced providers in a fast-growing medical aesthetics practice.
If you are passionate about delivering outstanding patient care and are excited to grow in the field of medical aesthetics, we would love to hear from you!
To Apply:
Please send your resume to [email protected].
We look forward to welcoming our next team member to UBLISS Medical Aesthetics!
Job Types: Full-time, Part-time
Pay: $19.00 - $25.00 per hour
Work Location: In person
