Home Health Agency looking to hire full time Patient Services Specialist/Scheduler
DUTIES OF POSITION:
Is responsible for the coordination of patient visits, maintenance and upkeep of scheduling.
Staffing coordination duties include the accurate and timely communication of scheduling changes between, patient, office and field staff.
POSITION RESPONSIBILITIES:
Maintain a current patient roster with necessary information.
Update schedules regularly.
Prepare weekly schedule for field staff and provides copies for distribution.
Assist in coordinating services provided to patients.
Control and monitor schedule changes.
Check compliance of visits done (on master schedule) after all notes are matched to charges, brings any scheduling problems to the supervisors' attention immediately.
Assist in taking referrals, makes copies of referral sheets for Payroll / Billing Manager and on-call coordinator when requested.
Obtain weekly visit count and report results to the Nursing Supervisor and Chief Clinical Officer.
Assist in relaying messages to the field staff, patients, office staff and community liaisons.
Perform other duties as assigned by the Nursing Supervisor or Chief Clinical Officer.
Must be able to cover a weekend if needed.
JOB CONDITIONS:
Position is stressful in terms of meeting deadlines.
It is primarily a desk job, which essentially involves sitting, standing, stooping and walking, as well as an inordinate amount of telephone communication.
The ability to use a computer, EMR and Microsoft word with ease.
It requires minimal lifting of office records and printouts.
The ability to read 12 point and larger type is required.
One must be able to utilize the telephone and be able to communicate both verbally and in writing.
EQUIPMENT OPERTATION:
The job requires the ability to utilize a PC, calculator, multi-line telephone, and other related office equipment.
COMPANY INFORMATION:
Has access to all patient medical records, which may be discussed with management.
QUALIFICATIONS:
1. High school diploma
2. Preferably someone with a Home Health background.
3. Should be skilled organizer able to manage office files, log books and staff schedules.
4. Must possess light secretarial skill and have a polite telephone manner.
5. Must have a criminal background check.
Benefit Conditions:
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
