Description:
Position Overview:
The SMI Case Manager plays a crucial role in supporting Alium Health’s patients throughout their healing process. This position involves developing and managing holistic, evidenced-based case management plans, acting as a community liaison, and working closely with patients and the care team to ensure effective and compassionate care.
Essential Job Functions:
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Patient Support: Support patients throughout their entire healing process, ensuring they receive comprehensive care tailored to their needs.
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Program Development: Assist in developing a holistic, innovative and integrated outpatient therapy program in collaboration with Alium Health providers.
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Case Management:
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Evaluate patient needs and develop individualized holistic and integrated outpatient comprehensive care tailored to their needs.
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Regularly meet and check in with clients in person, over the phone, in their homes, or through telemedicine applications.
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Conduct intake and Annual Assessments
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Conduct Intake and Annual Health Risk Assessments
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Conduct Intake and updated At Risk Crisis Plans
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Ensure Case Management Services meet Mercy Care’s Industry Standards
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Community Liaison:
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Act as a community liaison by developing and maintaining an external network of applicable community resources. Leverage these resources to best serve the patient.
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Coordinate patient care with in-patient hospital teams as indicated.
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Assist members with necessary housing applications/needs and attend necessary
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Progress Monitoring: Monitor client progress and adjust case management plans as needed with guidance from Alium Health providers. Maintain well-organized and updated case management documentation after care team meetings.
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Discharge Planning: Develop appropriate and empathetic discharge or closure plans when necessary, ensuring Smooth transition for the patient.
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Literature and Best Practices: Stay up-to-date and well-versed in case management practices and literature related to the designated patient population.
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Team Collaboration: Work closely with all Alium Health Team members involved in the patient’s plan. Provide regular updates and be knowledgeable about the entire integrated healthcare plan.
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Patient Care: Consistently demonstrate sensitive, respectful and compassionate patient care. Complete assessments, treatment plans and updated patient paperwork under the supervision of a Behavioral Health Professional.
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Meetings and Documentation: Actively participate in weekly supervision meetings and integrated Team meetings. Provide thorough and timely updates. File all patient documentation promptly.
NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as needed to meet the organization's ongoing needs.
Requirements:
Education and Experience Requirements:
Education: High school diploma or GED.
Experience: Minimum of 1 year of experience in social work, psychology, and/or case management with SMI populations.
Productivity Requirements: 108 units/week * 1 unit = 15 mins
Knowledge, Skills, and Abilities Required:
Knowledge of: Patient treatment plans, social work/psychological theory and practice case management procedures and documentation.
Technical Skills: Technologically savvy with the ability to use relevant software tools.
Teamwork: Ability to work well in a team environment, adapting to changing workflows and procedures with a positive attitude.
Interpersonal Skills: Strong interpersonal communication skills with the ability to work effectively with a diverse range of individuals and constituents.
Accreditation: Knowledge of related accreditation and certification requirements.
CONDITIONS OF EMPLOYMENT:
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Acceptance of employment offer.
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Completion of company employment paperwork.
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Employment eligibility check.
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Passing a drug test
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Reliable transportation
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Commitment to embracing the organization's core values.
