Client Support Specialist — Remote (Structured Schedule)
We’re looking for a high-energy, organized, type-A go-getter to own a full client caseload in a fast-paced, high-volume environment. If you thrive under pressure, love administrative work, and crush deadlines, this role is for you.
You will:
- Manage 30–45 active cases from intake to completion
- Coordinate evaluations, treatment, follow-ups, and documentation
- Communicate with clients, SAPs, and employers
- Keep every case on track through proactive problem-solving
- Maintain exceptionally accurate notes and records
You are:
- Fast, focused, and detail-driven
- Someone who hits metrics and loves structure
- A multitasker who can talk, type, and think ahead
- Driven, professional, organized, and hungry to deliver
Remote role with a set schedule — must have a distraction-free home office. If you love working quickly, staying organized, and owning your results, apply now.
Qualifications:
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Exceptional attention to detail.
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Pays attention to the communication of others. Listens and takes notes where appropriate; and accurately delivers information.
- Thinks several steps ahead in deciding on best course of action, anticipating likely outcomes.
- Seeks clear understanding of client needs and outcomes.
- Seeks to understand issues from the employee and client’s perspective.
- Superior problem solving and analytical skills, plus demonstrated skills to manage a variety of assignments simultaneously.
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Business-oriented, customer focused individual who can thrive in a fast paced, rapidly evolving work environment.
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Excellent telephone and face-to-face communication skills.
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Ability to work well with others, accept feedback positively, and works under pressure.
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Strong typing skills preferred.
