Description:
The Regional Maintenance Supervisor is responsible for overseeing maintenance operations across a portfolio of multifamily properties, ensuring that communities are well-maintained, safe, and operating efficiently. This position provides leadership and support to property maintenance teams, monitors service levels and work-order performance, coordinates vendors and contractors, and ensures preventive maintenance and property standards are consistently maintained.
The ideal candidate is a hands-on leader with strong technical knowledge, excellent communication skills, and the ability to manage multiple properties and priorities in a fast-paced environment. This role requires regular travel between assigned communities and close collaboration with Property Managers, Regional Managers, vendors, and the corporate team.
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Oversee and support maintenance teams across multiple multifamily properties, providing leadership, training, coaching, and performance management.
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Conduct regular property inspections to identify maintenance, safety, curb appeal, and operational concerns and ensure timely resolution.
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Monitor work orders, make-readies, emergency requests, and preventive maintenance to ensure work is completed accurately, efficiently, and within established service standards.
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Ensure maintenance teams follow company policies, procedures, safety requirements, and best practices.
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Troubleshoot complex maintenance issues and provide guidance to Maintenance Supervisors and Technicians when additional expertise is needed.
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Coordinate and manage outside vendors and contractors, including obtaining estimates, scheduling work, monitoring performance, and ensuring quality completion.
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Assist with capital improvement projects, major repairs, renovations, and property improvement initiatives.
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Develop and implement preventive maintenance programs to reduce emergency repairs and extend the life of building systems and equipment.
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Partner with Property Managers and Regional Managers to address property needs, resident concerns, and recurring maintenance issues.
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Assist with recruiting, onboarding, training, and development of maintenance personnel.
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Respond to after-hours maintenance emergencies and provide support during critical situations as needed.
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Travel regularly between assigned properties and provide hands-on support where needed.
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Perform other duties and special projects as assigned by management.
Requirements:
OTHER SKILLS AND ABILITIES:
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Must have good communication skills with the general public.
OTHER QUALIFICATIONS:
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HVAC Certification preferred, but not required.
Why You Should Work for us:
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Competitive salary & high bonus potential
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Medical, Dental, Vision Insurance
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Generous vacation and sick leave policy
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Extensive Paid Holidays
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Employee recognition and awards
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Free life insurance
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Short term disability
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Company-wide events
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A work family you can always rely on
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Employee Mentorship program
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Reimbursement program for industry schooling
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Employee housing discount
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Awarded Best Places to Work by multiple organizations
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Associate referral bonus
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Paid maternal and paternal leave
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Ongoing training
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Internal growth opportunities
