Job Summary
We are currently seeking a part-time front office team member to fill in for our current staff member on maternity leave, with the option to stay on as a permanent team member. We're seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our busy oral surgery practice. As the first point of contact for patients, you will play a key role in ensuring an exceptional patient experience while supporting the daily operations. The ideal candidate thrives in a high volume, environment, can effectively multitask, and maintains professionalism while managing a busy schedule, incoming calls, patient check in, treatment coordination, and administrative responsibilities.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression of the organization
- Answer and manage a high volume of incoming phone calls
- Schedule consultations, surgeries, and follow up appointments
- Verify insurance benefits and obtain necessary referrals
- Collect patient information, process payments, and maintain accurate records
- Support the surgeon and clinical team with administrative tasks
- Manage electronic health records and maintain HIPPA compliance
Ideal Candidate
- Excellent customer service and organizational skills
- Experience in customer service or customer support roles with a focus on professionalism and courtesy
- Previous experience in an oral surgery, or dental setting
- Working knowledge of dental and oral surgery terminology, procedures and scheduling
Join us as a Front Desk Associate to be the friendly face that keeps our office running smoothly! Prior dental or oral surgery experience and familiarity with dental terminology is strongly preffered
Pay: $26.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Work Location: In person
