Total MD offers a dynamic, fast-paced, and welcoming work environment where teamwork, growth, and excellence are at the heart of everything we do. We foster a culture of learning, collaboration, and professional advancement, ensuring every team member feels valued and supported. If you are a customer-focused team player with a passion for delivering exceptional patient experiences, we’d love to have you on board!
Job Responsibilities:
- Maintain referral records and file documents
- Respond to inquiries regarding health plan referrals
- Overseeing provider’s daily schedules
- Scheduling and verifying patient appointments
- Check-in/Check- out patients
- Answering and triaging phone calls
- Verifying Insurance
- General administrative tasks
Qualification and Skills:
- Customer Service -Strong interpersonal skills to provide a welcoming and professional experience for patients
- Communication - Excellent verbal and written communication skills for interacting with patients and providers
- Confidentiality - Understanding HIPAA regulations and maintaining patient privacy at all times.
- Bi-lingual is a PLUS (Spanish or Portuguese speaking)
Education and Experience:
- EMR experience (eClincal Works experience is a PLUS!)
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
