A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Our Benefits Include:
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A fun work environment where you can positively influence others
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Flexible scheduling (and closed on Sundays)
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Learning first-hand from an experienced Operator and Restaurant Leaders
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Intentional growth and development to help you reach your professional goals
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Scholarship opportunities
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Competitive pay
Team Leader Responsibilities:
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Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
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Offer immediate and respectful response to Guest's needs
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Assist in training of new hires, set the tone for a shift, and act as a role model for our team
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Be a friendly, encouraging team player
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Open and/or close, lead shifts, key holder
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Count drawers and finalize day
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Excellent communication skills, both written and spoken
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
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Weekend availability
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Day shift
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Night shift
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Flexible schedule
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Health insurance
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Dental insurance
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Vision insurance
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401(k)
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401(k) matching (limited)
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Referral program
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Employee discount
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Paid training
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Other
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Disability insurance
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Life insurance
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Must be 21 years old or older
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Smile
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Create and maintain eye contact
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Speak Enthusiastically
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Make Emotional Connections with Guests
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Reliable transportation
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Ability to work in a fast-paced environment
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Strong people skills with a desire to serve Team Members
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Strong commitment to superior customer service
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Ability to manage Team Member behavioral and performance issues
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Ability to work in a team environment with shared ownership and responsibility
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Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.
