Role Summary:
The role of Medical Patient Advocate is pivotal in delivering comprehensive medical cannabis education and guidance to patients and consumers. This position entails assisting patients in comprehending the potential benefits and risks associated with medical cannabis, empowering them to make informed decisions, and ensuring they receive safe and effective treatment options. The Medical Patient Advocate remains abreast of current research and regulations in the medical cannabis arena, providing accurate and dependable information. If you're passionate about the cannabis industry, derive fulfillment from educating others, and thrive in a dynamic, customer-centric environment, we encourage you to apply and join our esteemed nuEra team!
You must be 21+, dependable, people-focused, and ready to thrive in a fast-paced, evolving industry. If you’re passionate about cannabis, hungry to lead, and excited to shape the future of retail, this is your chance to rise.
Responsibilities:
- Engage in individual consultations with patients interested in medical cannabis treatment, where you discuss their medical history, symptoms, and treatment objectives. Additionally, host one to two educational events each month.
- Provide comprehensive information about the potential benefits, risks, and side effects of medical cannabis use, helping patients make informed decisions.
- Offer personalized recommendations for appropriate cannabis strains, dosages, and consumption methods based on individual patient needs and conditions.
- Continuously oversee and reevaluate patients' treatment plans for effectiveness, making any necessary adjustments, and conduct follow-up check-ins with new patients 30 days after their initial appointments.
- Stay current with the latest medical cannabis research, products, and regulations, and apply this knowledge to patient interactions and recommendations.
- Possess an in-depth knowledge of diverse cannabis products, their components, and the potential effects they may have, to provide patients with accurate information. This includes being well-versed in various product categories, such as flower, concentrates, edibles, and topicals.
- Arrange in-store table setups twice a week, with each session lasting a minimum of two hours on two separate days. Additionally, schedule renewal sessions as required, and ensure there are five new patient medical sessions booked on a weekly basis.
- Ensure compliance with state and local regulations, including verifying patient eligibility and maintaining accurate records of patient consultations and recommendations.
- Maintain accurate and confidential patient records, ensuring compliance with all privacy laws and regulations.
- Provide exceptional customer service and support to patients, addressing any questions or concerns they may have.
- Complete required training sessions and stay up to date product knowledge.
- Additional duties may be required as assigned by management.
What You Bring:
- High school diploma or equivalent required.
- Ability to work in a fast-paced, heavily regulated environment.
- Strong customer service and communication skills.
- Retail experience preferred.
- Attention to detail and accuracy in record keeping.
- Flexibility to work required evenings, weekends, and holidays is required.
- Friday, Saturday and Sunday and weekend availability required.
- Ability to handle responsibilities without direct supervision.
- Must be 21 years of age and ability to pass State required background qualifications.
Join a team where your contributions make an impact, and your growth is part of our mission!
Pay: From $17.00 per hour
Work Location: In person
