SPRINGFIELD HOUSING AUTHORITY
200 North Eleventh Street
Springfield, IL 62703
The Springfield Housing Authority is currently accepting applications/resumes for the following position:
HCV SPECIALIST
Full-Time Position
Salary Range: $335,773.13 - $53,659.69 commensurate with education and experience
ESSENTIAL FUNCTIONS:
Receives, processes, and follows-up on HCV applications. Educates and informs applicants of program requirements and responsibilities.
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Responds to visitor, HCV client, and landlord inquiries, phone calls, correspondence, and e-mail in a timely and responsive manner. Facilitates and mediates communication between assigned clients and landlords, as needed. Responds in a timely manner to all allegations received such as drug-related criminal activity.
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Meets with any clients that walk in on assigned walk in days and receives any interim changes they have to their section.
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Updates computer records and HCV files accurately and timely with all rent changes, transfers, move-ins, move-outs, and other relevant HCV activity. Ensures all records are full and complete according to HUD regulations and HACSL policies and procedures. Files all information into hard copy files maintained for clients and purges all older files in file cabinets, boxing them for storage.
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Conducts and completes all interim and annual re-certification reviews; verifies family composition and income; obtains third party verifications; calculates rents and notifies tenant of rent changes; and maintains and balances HCV control register within applicable timeframes.
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Completes the interim packets received (20-45) on a monthly basis making sure that all information and certifying documentations are provided.
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Prepares and sends annual review letters to tenants; track tenant annual review dates; and update files as necessary.
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Receives and enters all annual inspections into the PHA web and answer any questions regarding inspections and move outs. Schedules, notifies, and logs inspection appointment on HCV properties. Collaborates with Administrative Assistant to ensure timely inspections at admission to program, annual re-certification and condition of unit inspections.
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Receives 30 day move out applications on a monthly basis averaging 5-10 clients per month. Schedules move-ins/outs and transfers and complete all necessary paperwork to complete tenant files that move-in/out or transfer.
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Processes all request for change of housing submitted by clients, performs calculations and adjustments of rent affordability and reasonableness on a monthly basis averaging 5-13 clients.
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Sends out mandatory monthly mailings for appointments and additional mailings as necessary.
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Enters on a monthly basis all manual accounting adjustments for HAP payments to Landlords as is needed. Collaborates with Accounting Division to ensure accurate and timely housing assistance payments (HAP) to landlords and utility checks to clients.
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Performs zero income certifications for any client with no income on quarterly basis. Process delinquent notices as necessary; Terminates any client that doesn’t respond to request for additional information in a timely manner.
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Receives new ports from other housing authorities on a monthly basis and process them into SHA and complete their first recertification; Sends out port information for persons porting out of Springfield to other housing authorities on a monthly basis.
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Submit weekly, monthly, quarterly, annually or other reports as required.
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Attends bimonthly staff meetings.
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Ensures compliance with all applicable policies and procedures of the Springfield Housing Authority.
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Maintains regular and reliable attendance.
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Contributes to team efforts by performing other duties and responsibilities as required or assigned.
EDUCATION AND EXPERIENCE:
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Associate’s Degree in social services; and two (2) years of experience in social or community services, case management, or related field; or any equivalent combination of training and work experience that provides the necessary knowledge, skills and abilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of U. S. Department of Housing and Urban Development Federal Regulations as they relate to HCV Housing programs, policies, and procedures.
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Knowledge of occupational hazards and applicable precautionary measures.
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Skill in caseload management; planning, monitoring, and following-up as necessary.
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Skill in performing mathematical calculations quickly and accurately.
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Skill in the proficient use of office equipment, computers, and software
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Skill in typing 40 WPM with accuracy
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Ability to maintain HCV records, documentation, and reports.
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Ability to work independently in an organized, thorough, detailed, accurate, and efficient manner.
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Ability to communicate (oral and written) and interact with diverse individuals (public, outside agencies/vendors, and co-workers) in a courteous, confidential, effective, positive, professional, and ethical manner.
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Ability to maintain a valid Illinois driver’s license and be an insurable SHA driver.
Position Summary: The incumbent is responsible for the intake and follow-up of HCV applications; caseload management and monitoring of HCV participants which includes, but is not limited to, conducting interim and annual re-certification of participants, making rent adjustments based on information received and verified, interacting with clients and landlords, planning, following-up on inquires, and processing case load management documentation and reports, calculating rent, balancing the control register, filing, typing and computer input.
APPLICATIONS SHOULD BE FORWARDED TO:
Springfield Housing Authority
Department of Human Resources
200 N. Eleventh Street
Springfield, IL 62703
Pay, benefits information, and employment applications are available on the SHA Website:
www.springfieldhousingauthority.org and by clicking on the link below
https://Secure.YourPayrollHR.com/ta/TPCA435.careers?ApplyToJob=738416071
Posting Dates: 3/31/2026 - 4/10/2026
This position will remain open until filled
The Springfield Housing Authority is an Equal Opportunity Employer
