Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Meet with attorneys and support staff to discuss assigned cases or projects.
- Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
- Answer, screen and forward incoming phone calls.
- Ensure reception area is tidy and presentable, with all necessary office supplies and material.
- Receive, sort and distribute daily mail/deliveries/faxes.
- Order office supplies and keep inventory of stock.
- Update calendars and schedule meetings.
- Perform other clerical receptionist duties such as filing, photocopying, and faxing.
- Enter attorney time into Timesolv.
- Copy, prepare, organize, store, and retrieve case files, which may include evidence, exhibits, deposition transcripts, pleadings, and other items.
- Open new files and update existing files.
- Process weekly payables.
- Perform other related duties as assigned.
Required Skills/Abilities:
- MUST HAVE OFFICE EXPERIENCE.
- Hands-on experience with office equipment (e.g., fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
- Ability to function well in a high-paced and at times stressful environment.
- Ability to maintain confidentiality, and to exercise discretion and good judgment.
- Proficient with Microsoft Office Suite or related software.
- Some related experience required.
Join us in creating a welcoming environment for our clients while ensuring smooth operations at the front desk!
Job Type: Full-time
Pay: $38,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Experience:
- Office: 3 years (Preferred)
Ability to Commute:
- Beachwood, OH 44122 (Required)
Work Location: In person
