The Restoration Technician is responsible for performing restoration and remediation services including water damage, fire/smoke cleanup, mold remediation, and other disaster recovery work. This role involves hands-on field work, operating specialized equipment, and ensuring all restoration projects are completed safely, efficiently, and in accordance with company standards and industry best practices.
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Perform water extraction, structural drying, fire/smoke cleanup, and mold remediation.
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Operate and maintain restoration equipment (air movers, dehumidifiers, HEPA vacuums, etc.).
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Perform demolition and debris removal when necessary.
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Document work performed through photos, moisture readings, and daily job logs.
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Assist with content cleaning and pack-out/pack-back of customer belongings.
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Follow all safety protocols and wear proper PPE at all times.
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Communicate effectively with supervisors, team members, and customers.
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Respond promptly to emergency service calls, including nights and weekends when on rotation.
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Maintain company vehicles, tools, and equipment in good working order.
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High school diploma or GED required.
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Prior experience in restoration, construction, janitorial, or related field preferred.
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Must have a valid driver’s license and clean driving record.
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Ability to lift 50+ lbs and perform physical labor for extended periods.
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Excellent attention to detail and problem-solving skills.
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Ability to work in various environmental conditions (heat, cold, confined spaces, etc.).
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Strong work ethic, reliability, and professionalism.
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Flexibility with work hours - schedules vary depending on project needs. Must be available for on-call rotation and emergency response when needed.
