The State of Connecticut, Secretary of State (SOTS) is designated by the Connecticut Constitution and General Statutes as the official custodian of a wide array of public records and documents. As a vital source of information related to businesses, commercial lenders, elections, legislation, regulations, and more, the office responds to over 600,000 requests for information annually.
We are currently recruiting for a full-time Processing Technician within the Business Services Division. This position is 40 hours per week, with a schedule of Monday through Friday, 8:30am to 5:00pm.
WHAT WE CAN OFFER YOU
- View our State Employee Benefits Overview page!
- Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.
- Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer.
POSITION HIGHLIGHTS
- Full-Time, 40 hours per week
- Monday through Friday
- Location: Hartford, CT
- Hybrid (office/telework) may be available
THIS JOB IS FOR YOU IF
- You’re organized and systematic – the little details matter to you and you have strong attention to detail and accuracy to complete tasks accurately and efficiently.
- You work quickly under pressure and value the quality of your work.
- You’re able to work alone and on a team in a high-volume transaction-driven environment to complete the work.
- You’re a lifelong learner and are interested in learning new skills and work procedures.
- You value providing prompt quality service and improving access to information.
- You have a passion for promoting participation in the democratic process by providing a wide range of services for the people and businesses of Connecticut.
- You want to do work that matters and want to build a better Connecticut with the Office of the Secretary of the State.
ABOUT THE ROLE
The selected candidate will process payments for various transactions and manage financial statements, notary applications and renewals, and document authentication and apostille requests. The role also involves reviewing filings, exercising discretion, and returning items that do not meet statutory requirements with clear guidance for correction.
The candidate will use multiple systems, including Salesforce and the e‑Licensing System, and will provide customer service by phone, email, and at the public service counter, responding to questions related to division filings, apostilles, and Notary Public services.
ABOUT US
Through the dedication of knowledgeable staff and advanced technology, the Office of the Secretary of the State works as a team to provide a wide range of services for the people and businesses of Connecticut. We are a repository of records for the State and provide important information and resources regarding business and commercial filings, elections, and authentication as prescribed by the constitution, and federal and state laws. We seek to bolster business development opportunities, and foster a more inclusive political process by educating, informing and engaging communities in youth and civic preparation.
The Business Services Division files and maintains legally required records showing the formation of and fundamental changes to corporations, limited liability companies, limited liability partnerships, limited partnerships and other business entities. Business Services disseminates that information to the public and the business, banking and legal communities.
In a state agency this class is accountable for independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.
One (1) year of the General Experience must have involved a full range of clerical duties.
NOTE: For state employees this experience is interpreted at the level of an Office Assistant or Interpreter Clerk.
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
