Location: 300 West Boyd Drive, Allen, TX 75013 Employment Type: Full-Time Pay: Competitive, based on experience Bonus: bonus opportunities Schedule: Monday-Friday, 8:00 AM-5:00 PM (Tuesday-Thursday until 6:00 PM) | 1 Saturday/month by appointment
Join a Practice Where Patients Have Been Coming Back for Generations
Allen Dental Center has been a trusted part of the Allen community since 1967, over 57 years of exceptional care that patients don't just appreciate, they're loyal to. Our patients drive over an hour to see us. They've been with us for 20, 29 years. They bring their kids, their grandkids. That kind of loyalty is built by a team that genuinely cares and it starts at the front desk.
We're a four-doctor, full-scope practice offering family dentistry, implants, Invisalign, cosmetic care, sedation, sleep apnea treatment, and same-day emergency appointments. We're growing and looking for an experienced Dental Treatment Coordinator who takes as much pride in this practice as we do.
What You'll Own
- Present treatment plans and guide patients through their options with clarity and confidence
- Build trusted patient relationships that support case acceptance
- Schedule appointments and manage an efficient, productive provider schedule
- Verify insurance benefits and deliver accurate, easy-to-understand breakdowns
- Collect patient balances and support financial arrangements (in-house options, CareCredit)
- Follow up on unscheduled treatment to keep the schedule full
- Submit insurance claims, pre-determinations, and supporting documentation
- Review and interpret EOBs and follow up on outstanding claims
- Coordinate specialty referrals and maintain accurate patient records
- Run EOD and EOM reports
- Keep the reception area polished, professional, and welcoming
What We're Looking For
- Minimum 3 years of dental front office experience is required
- Minimum 1 year of treatment coordination experience is required
- Confident presenting treatment plans and leading patient financial conversations
- Strong knowledge of PPO insurance, EOBs, and claims but you lead with the patient, not the paperwork
- Open Dental experience preferred (not required we'll train the right person)
- Warm, professional communicator
- Highly organized, detail-oriented, and reliable
- Team-oriented with a natural leadership presence
What We Offer
- Competitive pay based on experience
- Bonus opportunities
- Medical, dental, and vision insurance
- 401(k) with company match
- Life insurance
- Paid time off (PTO) — most major holidays included
- Employee discount
- A tenured, stable, community-beloved practice where your work is seen and valued
Ready to bring your dental front office expertise to one of Allen's most trusted practices? Apply today.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
