Location: In-Person | Everett, WA
Job Type: Part-Time
Pay: $20.77 per hour + Commission Opportunities
Schedule
- 5–8 hour shifts
- Day and evening availability
- Monday–Friday
- Weekends as needed
About the Role
As a Front Desk Associate at LA Fitness Everett, you’ll play a key role in creating an exceptional experience for our members and guests. This position goes beyond the front desk—you’ll also support our Kids Club (babysitting ) and assist management with daily operations.
You’ll be the face of our club, ensuring every interaction is welcoming, professional, and efficient, while helping maintain a safe and positive environment for both members and their families.
Key ResponsibilitiesFront Desk & Member Services
- Serve as the primary point of contact for members and guests
- Assist with membership billing inquiries, account updates, and payments
- Handle a high volume of incoming and outgoing calls regarding memberships, renewals, and account status
- Provide excellent customer service while resolving concerns efficiently
- Maintain a clean, organized, and welcoming front desk area
Kids Club (Babysitting)
- Supervise and engage children in a safe, fun, and structured environment
- Ensure the well-being and safety of all children at all times
- Communicate clearly with parents regarding policies and any concerns
- Follow all club safety and childcare guidelines
Management Support
- Assist management with administrative tasks and daily operations
- Support team coordination to ensure smooth club functionality
- Help monitor front desk performance and member satisfaction
- Maintain confidentiality when handling sensitive member and business information
Important Note
This role requires extensive phone interaction throughout your shift. Applicants should be comfortable managing high call volumes while maintaining professionalism and efficiency.
Qualifications
- Must be at least 18 years old
- Previous customer service, front desk, childcare, or administrative experience preferred
- Strong computer and multitasking skills
- Excellent communication and phone etiquette
- Ability to work in a fast-paced, team-oriented environment
- Friendly, energetic, and professional demeanor
- Passion for fitness, wellness, and helping others
Perks & Benefits
- Complimentary LA Fitness membership
- Commission opportunities
- Supportive and energetic team culture
- Experience in fitness, childcare, and operations management
- Opportunities for growth and advancement within the company
Job Type: Part-time
Pay: From $20.77 per hour
Work Location: In person
