Charter Senior Living of West Bend – West Bend, WI
Starting Salary: $115,000/year + Bonus Potential
Charter Senior Living is dedicated to the care and wellbeing of our residents. Our mission — To Enhance the Human Spirit — extends to both residents and employees. We are committed to creating meaningful careers, not just jobs.
We are seeking a results-driven, people-focused Executive Director to lead our West Bend community. This role requires a strong operator who can balance financial performance, regulatory compliance, team leadership, and sales execution.
If you thrive in a fast-paced environment and are passionate about senior care, this is your opportunity to lead a community that truly makes an impact.
Lead overall community operations, including clinical, sales, and administrative functions
Drive occupancy growth through active involvement in sales and marketing strategy
Manage P&L performance, including revenue growth and expense control
Ensure state and federal regulatory compliance at all times
Build, coach, and retain a high-performing leadership team
Maintain exceptional resident and family satisfaction
Foster a culture aligned with Charter’s mission and core values
Represent the community professionally within the local market and referral networks
Proven success as an Executive Director in Assisted Living or Senior Living
Strong track record of census growth, sales performance, and financial management
Experience managing budgets, staffing models, and operational KPIs
Excellent leadership, communication, and problem-solving skills
Passion for serving seniors and creating meaningful experiences
Experience with new community lease-up or turnaround (preferred)
Starting salary: $115,000/year + performance-based bonus
Free medical insurance plan available
Medical, Dental, Vision, and 401(k)
Paid Time Off, Holidays, and Training
Education reimbursement & career advancement opportunities
Access to earned wages with ZayZoon
Supportive leadership culture that values your voice
Our team members consistently say:
“It truly feels like a family.”
“The residents become an extension of your own family.”
“Charter actually lives its values — they put people first.”
We don’t just talk about culture — we live it every day.
Mission:
To Enhance the Human Spirit
Core Values:
Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving
The Executive Director is responsible for leading all aspects of community performance — operational, financial, clinical oversight, and cultural leadership. Success in this role is defined by:
High occupancy and NOI performance
Strong regulatory compliance
Exceptional resident and associate satisfaction
A culture that consistently reflects Charter’s mission
This leader ensures the community operates efficiently while delivering high-quality care and maintaining a strong reputation in the market.
If you’re ready to lead a high-impact senior living community and drive meaningful outcomes for residents and staff, we want to hear from you.
