We are seeking a Practice Administrator to lead and scale a growing, multi-location dermatology practice (Media and Paoli, PA). This role is responsible for end-to-end operational performance, including financial outcomes, staffing models, patient experience, and potential expansion to additional sites.
The Administrator will partner directly with physician leadership to drive efficiency, profitability, and growth, while building a disciplined, metrics-driven organization.
To be considered for this role, please include a cover letter explaining why you feel you are a good match for this important role in our practice. A very strong financial background is critical for this role.
Highlights
High-impact leadership role with direct influence on growth and performance
* Opportunity to build and scale a multi-site medical platform
* Seeking an operator, not just an administrator
* Analytical and numbers driven individual
Core Responsibilities
Operational Leadership
* Oversee operations across two clinical locations (Office manager is already in place for day to day management and will collaborate with the practice administrator)
* Standardize workflows to ensure consistency, efficiency, and scalability
* Optimize patient flow, scheduling templates, and capacity utilization
Financial & KPI Ownership
* Own and manage practice-level P&L performance
*Independently develop and track key metrics, such as:
· Provider productivity (collections, visits/session, etc.)
· Revenue by service line (medical, surgical, cosmetic)
· Staffing ratios and labor cost as % of revenue
* Identify and execute opportunities to improve margin and revenue capture
Staffing & Organizational Development
* Redesign and optimize staffing models across locations
* Recruit, train, and manage clinical and administrative leadership (work alongside existing office manager and clinical director)
* Establish accountability structures and performance management systems
* Improve retention and culture through clear expectations and leadership development
Revenue Cycle & Business Operations
* Oversee front-end and back-end revenue cycle performance (must have deep knowledge of entire RCM process)
* Partner with billing teams to reduce denials and improve cash flow
* Evaluate and optimize vendor relationships (EMR, merchant services, supplies)
Growth & Expansion
* Lead operational planning and execution for expansion
* Develop scalable infrastructure for multi-site growth
* Evaluate new services and ancillary offerings with detailed business plans
* Ensure potential new locations launch efficiently and achieve performance targets
Patient Experience & Brand Execution
* Ensure a consistent, high-quality patient experience across all sites
* Implement systems for feedback and reputation management
* Support growth of cosmetic/aesthetic services through operational excellence
Required Qualifications
* Experience in operational leadership in a multi-provider medical practice
* Demonstrated ownership of financial performance (P&L, KPIs, cost control)
* Strong skills working with Excel
* Experience managing teams across multiple locations
* Strong analytical and process-improvement capabilities
Preferred Qualifications
* Experience in dermatology or other procedural specialties
* Experience scaling a practice (e.g., adding providers, opening new locations)
* MBA or equivalent business training
* Background in optimizing revenue cycle and payer performance
Compensation
* Competitive base salary (commensurate with experience)
* Performance-based bonus tied to:
* Profitability
* Growth metrics
* Operational improvements
Reporting Structure
* Reports directly to physician-owners
* Serves as the senior operational leader of the organization
What Success Looks Like (First 12–18 Months)
* Measurable increase in revenue and/or margin
* Standardized operations across all locations
* Successful launch of additional services and/or site(s)
* Strong, accountable leadership team in place
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Application Question(s):
- Are you including a cover letter with this application (required)?
Work Location: In person
