Qualifications, Job Knowledge, Experience, Skills, Abilities:
-
General knowledge of skilled trades such as painting, plumbing, electrical, and carpentry.
- Minimum 3 years maintenance experience of building/hotel maintenance operation required.
-
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
-
Required within the 90-day introductory period is the ability to learn and utilize EMS, PMS, and guest response software, as well as to acquire proficiency in all fire and life safety programs.
-
Ability to communicate, verbally and in writing, effectively with guests/co-workers; respond to guest/employee requests, with high level of patience, diplomacy and tact. Excellent interpersonal skills to provide overall guest satisfaction and conflict resolution.
-
Basic mathematical skills.
- Ability to work under pressure.
- Strong organizational skills with attention to detail.
-
No special licenses or certificates required.
-
Always maintains professionalism, demonstrating courtesy and respect to guests and co-workers.
