The HR Onboarding Lead plays a key role in delivering a seamless and high‑quality onboarding experience for clients implementing HR modules. This role is responsible for guiding customers through system configuration, training, and successful deployment while ensuring timelines, requirements, and expectations are consistently met. The ideal candidate is client‑focused, detail‑oriented, and skilled in managing multiple projects simultaneously. Success in this role requires strong communication, relationship‑building, and problem‑solving abilities, along with a collaborative mindset when working with internal teams and external partners.
**This is a remote role. Candidates must currently reside in the United States and must be legally authorized to work in the U.S. on a full-time basis. This role does not offer visa sponsorship, and candidates requiring sponsorship now or in the future will not be considered.**
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Lead end‑to‑end onboarding of HR modules for new clients
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Configure HR software solutions to align with client needs
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Manage project timelines, milestones, and deliverables
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Serve as the primary point of contact for HR onboarding projects
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Conduct client training sessions and deliver ongoing support
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Collaborate closely with internal teams and third‑party vendors
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Identify opportunities for process optimization and proactively resolve issues
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Minimum 3 years of payroll or financial experience preferred
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Fundamentals of Payroll Certification (FPC) or related certifications preferred
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Experience using project management tools and working within structured methodologies
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Strong organizational, planning, and time‑management abilities, especially when handling multiple priorities
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Excellent negotiation, communication, presentation, and facilitation skills
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Proficiency with Microsoft Office
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Strong sense of accountability and ownership of results
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Ability to build strong internal and external relationships
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Strong client‑service orientation
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Independent thinker with sound decision‑making skills
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Strong interpersonal, communication, and leadership capabilities
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Demonstrated collaboration across teams
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Exceptional verbal and written communication skills
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High level of attention to detail and organizational precision
How We Show Up at Netchex. Our culture is built on behaviors we commit to every day, in every role:
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Win Together: We operate as one team with one mission. Collaboration over silos, always.
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Deliver Results: We own outcomes. No excuses - just accountability and impact.
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Raise the Bar: We pursue progress relentlessly. Better today; stronger tomorrow.
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Decide and Drive: We take action with clarity and confidence. Perfection isn’t the goal - momentum is.
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Bring the Energy: We show up with positivity and intention. Because the right mindset fuels performance.
Netchex is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Our hiring decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please let us know. We believe that diversity drives innovation, and we welcome applicants from all backgrounds to join our team.
Netchex is a cloud-based, all-in-one Human Capital Management (HCM) and payroll software designed to manage the entire employee lifecycle. We offer a single-source solution for small-to-mid-sized businesses, combining payroll, HR services, time and attendance tracking, benefits administration, and recruiting/onboarding into one platform.
