Job Summary
We are seeking a compassionate and organized Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach and attention to detail will ensure smooth office operations and a welcoming environment for all patients. This position offers an exciting opportunity to contribute to quality patient care through efficient office management and communication. An excellent opportunity for those planning to pursue a career in healthcare. We are proud to support team members who go on to pursue careers in healthcare by providing personalized letters of recommendation and professional references based on their achievements and contributions.
Responsibilities
- Greet patients and staff with professionalism and enthusiasm, ensuring a positive first impression.
- Schedule patient appointments using electronic health record (EHR) systems such as Mod Med.
- Verify patient insurance coverage, process medical payment collections with accuracy and confidentiality.
- Manage patient check-in and check-out procedures.
- Answer phone calls and messages promptly, practicing excellent phone etiquette to assist patients effectively.
- Support clinic staff with administrative duties including data entry, file management.
- Ensure compliance with health information management standards while safeguarding patient privacy at all times.
Qualifications
- Prior experience in medical offices with ability to manage private health information management and front desk operations is highly desirable.
- Strong knowledge of EMR/EHR systems such as Epic, Mod Med, AthenaHealth, etc.
- Ability to verify insurance plans & eligibility preferred.
- Exceptional customer service skills combined with effective phone communication and office management abilities.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
Pay: $18.00 - $25.00 per hour
Work Location: In person
