Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations in a dynamic environment.
Responsibilities
- Able to work graveyard and weekends, able to work in breakfast area
- Greet visitors and clients warmly, ensuring a professional and friendly atmosphere at all times
- Answer multi-line phone systems promptly and direct calls efficiently using proper phone etiquette
- Manage appointment scheduling and calendar coordination for staff and executives
- Perform data entry and maintain accurate records using spreadsheets, Microsoft Office, and other productivity software
- Handle incoming and outgoing correspondence, including emails, mail, and packages with attention to detail
- Maintain the cleanliness, organization, and functionality of the front desk area and office supplies
- Assist with clerical tasks such as filing, proofreading documents, and managing office documentation
- Support office management activities by coordinating meetings, managing office supplies inventory, and handling miscellaneous administrative duties
- Crossed trained in all deptments able to help in all depts while at the front desk
Experience
- Proven clerical or administrative experience in an office setting
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tasks
- Experience managing multi-line phone systems and providing excellent customer support via phone communication
- Bilingual abilities are highly desirable to assist diverse client needs
- Demonstrated organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Previous experience in customer service or front desk roles that involved client communication and office management is preferred
- Familiarity with QuickBooks or similar accounting software is a plus but not required
- Excellent time management skills with the ability to handle multiple responsibilities efficiently
Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your proactive approach, technical proficiency, and dedication to exceptional service will make a meaningful impact every day.
Pay: $8.00 - $10.00 per hour
Work Location: In person
